Manager, Network Engineering

About the Role

At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure. And we'd like to invite you to join us.

Responsibilities

• Oversee network strategies, policies, and best practices to ensure robust, scalable, and secure network operations.
• Provide leadership, mentorship, and management to a team of highly skilled network engineers.
• Oversee network performance monitoring, troubleshooting, and optimization.
• Plan, design, and execute network infrastructure upgrades, expansions, and optimizations to improve performance and reliability.
• Respond promptly and effectively to network production issues and taking ownership to ensure their resolution.
• Ensure compliance with industry standards, regulations, and cybersecurity best practices.
• Vendor selection and relationship management.

Qualifications

• Proven experience in network engineering, with a strong background in designing, implementing, and managing network infrastructure in an ISP environment.
• In-depth knowledge of network protocols, routing, switching, and security (e.g, BGP, OSPF, MPLS, VPNs).
• Hands-on experience with network hardware and software from Vendors like Cisco, Juniper, and Arista.
• Product familiarity with Cisco, Juniper, Arista and other switch/routing vendors.
• Hands-on experience with SD-WAN and network automation.
• Proficient hands-on experience and understanding of fundamental networking concepts and protocols such as: VLAN/PVLAN, STP, HSRP/VRRP, IP subnetting, routing.
• Increasing understanding of a wider set of protocols and advanced technologies.
• Hands on experience working in a multi-tenant network environment.
• Knowledge of Internet Governance and Policy (e.g. IRR, RIR, RPKI).
• Proficiency in network monitoring and troubleshooting tools.
• Strong analytical thinking and problem-solving skills.
• Strong team building, mentoring, and coaching skills.

Preferred Qualifications

• Data Center Experience
• Ansible and/or NetDevOps experience
• Relevant network engineering certifications such as CCNP, CCIE, JNCIP, JNCIE, or equivalent certifications in DDoS mitigation platforms.
• Service provider experience, preferably in a Data Center environment.
• Advanced skill level with Cisco iOS, iOS-XR, and/or Nexus OS (NX-OS)
• Masters Degree

Skills & Abilities

• A heart for servant leadership
• Strong technical troubleshooting skills
• Ability to communicate effectively with clients, vendors, colleagues, and executives
• Excellent written and oral communication, problem-solving, and process management skills
• Ability to work well within a team environment in a matrixed organization.
• Strong customer and stakeholder relations skills
• Ability to learn and apply new technology and methodologies in a distributed environment
• Actively invests in growing oneself and others to build the talent and capabilities required for sustained success.
• Provide training and mentorship for lower-level team members

Benefits

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program