Manager, Mobile Medical Equipment
If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Everyone is focused on serving the customer and we do that by collaborating and supporting each other.
About the role
The Senior Site Leader oversees the team’s operations on a day-to-day basis, collaborates and maintains positive relationships with our customers, works to develop their team, and provides a communication channel between hospital executives and TRIMEDX. This position leads MME staff and initiatives in providing superior customer service, operational efficiency, and financial success. This position also ensures that TRIMEDX services are compliant with regulatory standards. The Senior Site Leader is responsible for maintaining a collaborative team environment that motivates and encourages associates to excel and add value to the organization. This associate must demonstrate company values, by exceeding expectations.
Responsibilities
- Oversee the team’s operations on a day-to-day basis
- Collaborate and maintain positive relationships with our customers
- Work to develop the team
- Provide a communication channel between hospital executives and TRIMEDX
- Lead MME staff and initiatives in providing superior customer service, operational efficiency, and financial success
- Ensure that TRIMEDX services are compliant with regulatory standards
- Maintain a collaborative team environment that motivates and encourages associates to excel and add value to the organization
Requirements
- Bachelor’s degree preferred or equivalent work experience
- 3 years leading individuals in a team environment
- At least 5 years of customer excellence experience
- Knowledge of the healthcare industry, including an understanding or experience with hospital medical equipment preferred
- Efficient computer skills and the willingness to learn new computer applications to complete required job functions
- Willing to work flexible hours, including evenings, weekends, and holidays, as well as nights and emergency off-hours as required
- Ability to lift up to 50 pounds is a must
- Ability to push or pull a cart that may weigh up to 75 pounds is critical
- Valid driver's license required; variable travel requirements depending on primary site that may require use of personal vehicle
- Demonstrates a willingness to be flexible in terms of approach and a willingness and openness to receive and act on coaching and development
- Able to stand and walk for long periods of time is essential
- Excellent interpersonal and customer service skills
- Strong written, and verbal communication skills
Qualifications
- This role may perform hands-on services as needed
Benefits
- TRIMEDX Offers Tuition reimbursement
- Ongoing training and education
- Growth and promotional opportunities
- Comprehensive benefits package including medical, dental, vision, 401K
Pay
Not specified
Schedule
Not specified
Skills
- Leadership
- Collaboration
- Customer Service
- Operational Efficiency
- Financial Success
- Regulatory Compliance
- Team Motivation
- Excellence
Benefits
- Tuition reimbursement
- Ongoing training and education
- Growth and promotional opportunities
- Comprehensive benefits package including medical, dental, vision, 401K
Pay
Not specified
Schedule
Not specified
Company Information
TRIMEDX is an established organization created on the principle of supporting hospital medical equipment service centers with excellence. Today, TRIMEDX is the largest independent medical equipment service provider with locations in over 40 states and 3,000+ employees. We share in a common purpose of serving customers, patients, communities and each other with equal measures of caring and performance. Additional Considerations Working in a Hospital Environment Because of the impact you are making, you are needed often at multiple times and places throughout the hospital. As an equipment specialist, you may be required to enter a patient’s room to deliver or sanitize equipment while medical professionals are taking patient samples
Additional Information
TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace. Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.