Manager Medical Social Work Services

About the role

Mental health is an essential component of total health. As mental health professionals, we’re on the front lines every day, using the latest advances to help those in need. If you share our passion for care and our commitment to helping those around us, you’ll have the resources you need to make a real difference. Our services include adult and child therapy as well as help with addiction and eating disorders.

Responsibilities

• Provide leadership, oversight and direction of the daily care management operations, including high quality, cost effective delivery of patient care, managing licensed clinical personnel, delegating as appropriate, organizing and setting protocols and educating staff at multiple locations.
• Recruits, selects, retains, coaches, mentors and counsels personnel.
• Facilitates inter-departmental relationships so that mission, vision and goals of the department and organization are achieved.
• Understands payor methodology and implications with a high degree of knowledge of Medicare, Medicaid, commercial and other lines of business. Has responsibility and accountability for quality and performance outcomes. Assures compliance with Joint Commission accreditation standards at all times.
• Participates, develops and submits budget to Leader for final approval. Educates team members on financial implications of operations. Manages within authorized budget and maintains ongoing process of identifying, evaluating and implementing overall cost effectiveness of the department.
• Minimum two (2) years of management experience.
• Minimum five (5) years of social worker experience to include direct social work experience in health care.
• Masters degree in social work.
• CPR/AED for Professional Rescuers required at hire OR Basic Life Support required at hire
• Licensed Social Worker (Hawaii) required at hire
• Working knowledge of state and federal health care programs (e.g., Medicaid, edquest, Medicare) and application processes of each.
• Demonstrated ability to produce and present management reports.
• Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, decision making, customer service, influence, interpersonal relations, oral communication, negotiations, problem solving, results orientation, teamwork, team building, written communication.
• Demonstrated knowledge of and skill in the following PC applications: word processing, spreadsheet, and database
• Case management experience.
• Knowledge of healthcare information systems.
• Demonstrated ability to develop community programs and partner with community agencies.
• Case Management Certification: Work towards CCM attainment is an expectation of the position. CCM certification date to obtain to be determined by manager upon hire/transfer.

Qualifications

• Minimum two (2) years of management experience.
• Minimum five (5) years of social worker experience to include direct social work experience in health care.
• Masters degree in social work.
• CPR/AED for Professional Rescuers required at hire OR Basic Life Support required at hire
• Licensed Social Worker (Hawaii) required at hire
• Working knowledge of state and federal health care programs (e.g., Medicaid, edquest, Medicare) and application processes of each.

Skills

• Adaptable
• Compassionate
• Good listener
• Proactive
• Results Driven
• Versatile

Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.

Culture

We offer a mental health environment that's unique both in the way we treat our patients and in the way we support our health care professionals. Here, we practice evidence-based care in a team setting that’s focused on the needs of the individual, the family and the population as a whole. This gives your patients the opportunity to work towards achieving their physical, mental, and behavioral health goals. On our teams, we hold social justice as a shared value and are committed to addressing and eliminating stigma associated with mental health and addiction. Working as part of a team also helps support your own career growth while you provide high-quality strengths-based, brief, solution-focused, and episodic mental health care.

Career Growth

We are committed to supporting your personal and professional growth. We offer opportunities for advancement and development within our organization, including mentorship programs, training and development initiatives, and career pathways that align with your interests and goals.

Events

Want to talk to a member of the Kaiser Permanente team? Meet us at an upcoming hiring event.

Apply Now

To apply, please visit our careers page and follow the instructions provided.