Manager, Media Services, FIFA World Cup 2026

About the role

The Manager, Media Services (USA) will be a key member of the FIFA26 Operations team, working closely with Accreditation, Accommodation, Transport, Catering, Broadcaster Servicing and other key individuals responsible for planning, delivering and managing Media Services for 4000+ national and international media expected to attend the FIFA World Cup.

Responsibilities

• Support the Media Services team with implementing a comprehensive media servicing strategy for all US host cities of the FIFA World Cup 2026™.
• Uphold a consistent delivery of services across the 11 US host cities, ensuring a standardized experience for all accredited media.
• Support media representatives in planning their travels, obtaining visas, customs procedures, etc.
• Support in the planning and implementation of media services, including accommodation, transport, catering, etc.
• Support with the preparation of informational material for the media regarding operations and services, including media advisories, stadium maps and more.
• Support in developing a monthly newsletter service targeting all media representatives registered on the FIFA Media Hub.
• Review media applications for access to the FIFA Media Hub and manage inquiries in the media inbox.
• Liaise with the Host Cities Media Manager to define and support media-dedicated services in the US host cities.

Requirements

• Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
• Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
• Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
• Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
• Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
• Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
• Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Qualifications

• Bachelor’s Degree or equivalent Higher education qualification in media or sports event management
• 3+ years’ experience in the sports industry, with an emphasis on media operations & services
• 3-5 years’ experience in sports project management, preferably in football

Skills

• Fluent in English (written and spoken)
• Spanish and/or French proficiency is a plus
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project)
• Proficient in planning software and online collaboration tools