Manager MDM (Master Data Management)

Responsibilities

• Direct the team’s delivery of MDM platform operations, including domain data models, match/merge logic, survivorship rules, hierarchies, golden record management, and reference data structures across all four governed domains.
• Hold the team accountable for MDM platform reliability, mastered data quality, metadata completeness, and governance compliance across all governed domains.
• Oversee platform administration including environment management, connector configurations, source system mappings, and upgrade and patch execution.
• Ensure mastered data meets production-readiness standards for downstream analytics, reporting, and AI use cases.
• Own execution of MDM governance for master and reference data, including stewardship workflows, approvals, escalations, and operating cadence, aligned with the enterprise Data Governance framework.
• Drive stewardship adoption for MDM domains through clear role definitions, enablement, and practical workflows for Data Stewards and Data Owners.
• Define and track MDM stewardship engagement metrics, including coverage, task completion and SLA adherence, issue backlog aging, remediation throughput, and adoption of match-and-merge and survivorship rules.
• Lead data domain harmonization for master and reference data, ensuring consistent definitions, hierarchies, code sets, and golden record rules across regions and source systems.
• Provide executive visibility into MDM adoption, stewardship effectiveness, and domain harmonization progress through dashboards and periodic reporting.
• Partner with the Manager, Data Governance to ensure governance workflows, quality controls, and catalog capabilities are integrated with MDM platform operations.
• Coordinate with Data Engineering to ensure data flows between source systems, the MDM platform, the enterprise lakehouse, and downstream consumers are reliable, governed, and performant.
• Partner with business data owners and stewards across all regions to ensure MDM platform capabilities serve enterprise needs, maintaining clear accountability that IT owns the platform and business owns the data standards and decisions.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Data Management, or a related field.
• 7+ years of experience in master data management, data management, or enterprise data governance, with at least 3 years in a people leadership or team management role.
• Demonstrated experience managing MDM platform operations across multiple data domains (e.g., Customer, Vendor, Material, Reference) in an enterprise environment.
• Strong knowledge of MDM concepts including domain modeling, match/merge frameworks, survivorship logic, hierarchy management, and golden record resolution.
• Experience with enterprise data management platforms (e.g., Informatica MDM, IDMC, or equivalent).
• Effective communication skills, with the ability to partner across data engineering, data governance, business stakeholders, and represent the MDM function in architecture reviews and audit inquiries.