Manager, Marketing Operations

About the role

MDVIP is seeking a strategic and results-driven Manager, Marketing Operations to lead and scale the marketing operations function in Boca Raton, FL. In this role, you will drive operational excellence across the marketing department—streamlining workflows, building proactive demand planning capabilities, and leading end-to-end execution of key marketing initiatives. The ideal candidate thrives in a fast-paced environment, brings a passion for automation and continuous improvement, and has a proven ability to identify and deliver significant cost-saving and efficiency opportunities.

Responsibilities

• Own and evolve the marketing operations engine, building streamlined workflows, smart automation, and turnkey delivery capabilities that scale with growing demand.
• Lead the shift from reactive fulfillment to forward-looking supply management through AI-based inventory projections and proactive demand planning.
• Reimagine the ordering experience for physicians and internal staff—continuously simplifying and improving the ecosystem so every stakeholder gets what they need, faster.
• Drive high-impact initiatives from start to finish—owning project management, timelines, budgets, and outcomes for marketing programs.
• Find and capture meaningful savings by identifying cost-saving opportunities across vendors, processes, and technology—turning operational efficiency into bottom-line impact.

Key Competencies

• Strategic Thinking – Synthesizes data and external benchmarks to inform decisions; continuously envisions and pursues new capabilities and improvements.
• Proactive Approach – Anticipates operational needs and gets ahead of issues before they surface; drives improvements without waiting to be directed.
• Detail-Oriented – Manages workflows, budgets, and timelines with precision; catches issues early and ensures nothing falls through the cracks.
• Independent Ownership – Manages competing priorities and projects end-to-end with minimal oversight; exercises sound judgment without step-by-step direction.
• Decisiveness – Weighs tradeoffs quickly and commits to a course of action; makes timely calls to keep projects and initiatives moving forward.
• Collaboration & Influence – Builds productive cross-functional relationships; effectively aligns stakeholders and influences without direct authority.

Requirements

• Bachelor’s degree in Business, Marketing, Operations, or related field.
• Minimum 7 years of marketing, business, or sales operations experience.
• Demonstrated experience scaling operations, designing automated workflows, or implementing AI-based planning tools.
• Experience with CRM platforms (e.g., Salesforce) required; marketing automation tools preferred.
• Six Sigma, PMP, or other project management certification preferred.

Skills

• Proficient in Microsoft Office applications, with advanced skills in Outlook, Excel, Word, and PowerPoint.

Work Environment

• Prolonged periods of sitting and using hands/fingers for working on a computer.
• Specific vision abilities include close vision and the ability to adjust focus from near to far.
• Must talk and/or hear for significant periods of each day.
• Must be able to lift and/or move up to 30 pounds periodically.
• Employee must be able to work autonomously from a home office when not traveling.

Benefits

• Medical/prescription drug coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account
• Health Savings Account
• Dependent Care Flexible Spending Account
• Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
• Disability Income Protection Plan
• Employee Assistance Program
• 401(k) retirement program
• Vacation, Paid Holidays, and Personal time
• Paid Sick and Family and Medical Leave time as required by law

Why Join MDVIP?

• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive compensation: attractive base salary complemented by performance-based incentives.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Professional development: access to ongoing training and leadership development programs.
• Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.