Manager, Luxe Supply
The Difference You Will Make
As the Luxe Market Manager Field Manager for NAMER and LATAM, you will lead the team of on-the-ground market experts responsible for growing Airbnb Luxe’s supply across North America, Latin America, and the Caribbean. You will set the strategy, coach the team, and own the results — ensuring Airbnb Luxe continues to expand its portfolio of extraordinary homes while maintaining the quality standards that define the tier.
A Typical Day
- Lead, coach, and develop a team of Luxe Market Managers across NAMER and LATAM, setting clear expectations and creating a culture of excellence, accountability, and continuous growth.
- Serve as the go-to leader for your team — providing business coaching, clear direction, and hands-on support on complex host relationships, market launches, and escalations.
- Identify and develop emerging talent, preparing team members for expanded roles and greater responsibility.
- Build and sustain a positive, driven, and inclusive team culture grounded in collaboration and high performance.
- Ownt he end-to-end supply strategy for NAMER and LATAM, setting priorities across acquisition, host quality, and portfolio optimization.
- Guide territory-level strategies, directing teams to tailor their approach based on market maturity, host segmentation, and the competitive landscape.
- Design and scale acquisition programs that bring exceptional new homes into the Luxe portfolio — including through direct outreach, luxury real estate partnerships, and property manager relationships.
- Identify untapped markets and supply opportunities across the region — from established luxury destinations in the US to emerging markets across Latin America and the Caribbean.
- Champion the Luxe brand and quality standards across the region, ensuring every home in the portfolio delivers an experience that meets the expectations of Airbnb’s most discerning guests.
- Support your team in building and maintaining relationships with high-end hosts, estate managers, and luxury property management companies.
- Serve as a senior escalation point for complex host relationships and cross-functional issues, ensuring resolution without compromising host trust or portfolio quality.
- Own regional business performance, ensuring markets meet supply, revenue, and quality KPIs.
- Partner with Luxe leadership, Guest Services, Content & Quality, Marketing, RevOps, Policy, and Product to launch initiatives that strengthen host performance and accelerate supply growth.
- Cascade market insights and host feedback to internal stakeholders to influence product and policy decisions.
- Share playbooks and proven strategies across the global Luxe team to fuel broader growth.
Your Expertise
- 10+ years of experience in sales, business development, luxury hospitality, or marketplace management, with 4+ years leading and scaling field-based teams.
- Deep knowledge of the NAMER and/or LATAM luxury travel and real estate landscape, with a demonstrated ability to drive local growth across diverse and complex markets.
- Proven track record of meeting or exceeding supply acquisition and revenue targets through a team, in a fast-paced, metrics-driven environment.
- Experience building and managing high-value partnerships with luxury real estate professionals, property managers, or estate operators.
- Familiarity with CRM tools and performance dashboards, with the ability to maintain pipeline rigor and drive data-informed decisions across your team.
- A bold, compassionate leader with a strong bias for action and a proven ability to develop, coach, and empower high-performing teams.
- Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry.
- An analytical and strategic thinker who uses data and market insights to shape portfolio strategies across diverse and evolving markets.
- Sharp market instincts — you can quickly assess a territory, identify emerging opportunities, and translate that into strategy your team can execute.
- Exceptional written and verbal communication skills; able to craft compelling narratives for internal stakeholders and senior host audiences alike.
- Highly organized and adept at managing multiple markets, priorities, and stakeholder relationships simultaneously.
- English proficiency required. Spanish proficiency strongly preferred.
- Deep alignment with Airbnb’s mission and a genuine passion for the luxury travel and homes space.
- A consultative, relationship-first approach — you build trust before you drive results.
- Proactive and solutions-oriented; you identify barriers early and bring clear recommendations, not just problems.
- Collaborative by nature — you understand that success in this role requires tight partnership across the team and the broader Luxe organization.
Our Commitment To Inclusion & Belonging
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
How We'll Take Care of You
- The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
- The base pay range is subject to change and may be modified in the future.
- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.