Manager, LM Operations

About the role

RXO is a leading provider of transportation solutions, using cutting-edge technology to revolutionize the industry. This role offers competitive compensation ranging from $65,000 to $75,000, with potential for bonuses or commissions based on performance.

Responsibilities

• Oversee daily operations of contract carriers, including maintaining schedules, monitoring routes, and fostering positive relationships
• Develop and mentor staff to achieve goals; train on company policies and procedures
• Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
• Ensure compliance with corporate policies and procedures
• Use route planning software to build efficient delivery routes
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Identify problem areas and improve operational efficiencies through route restructuring
• Train and develop contract carriers and dispatchers to meet and exceed customer expectations
• Avoid errors and ensure timely completion of all tasks
• Allocate and request additional resources as needed

Requirements

• 5+ years of related logistics and supervisory experience
• Experience with Microsoft Office (Word, Outlook, Excel)
• Bachelor’s degree in business, logistics, or a related field (optional but preferred)
• Availability to work various shifts, including holidays, days, evenings, nights, weekends, and occasional travel
• Ability to mentor, train, and guide less-experienced team members
• Bilingual English/Spanish (read, write, and speak both languages)

Qualifications

• Strong business acumen and willingness to collaborate with management teams

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Proficiency in route planning software
• Ability to handle multiple tasks simultaneously

Benefits

At RXO, we offer:

• Competitive pay
• Paid time off including up to 8 holidays, 2 floating diversity days, 13-15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account, Health Reimbursement Arrangement

Pay

$65,000 - $75,000 annually, with potential for bonuses or commissions based on performance.

Schedule

Variety of shifts, including holidays, days, evenings, nights, weekends, and occasional travel.