Manager, Labor Strategy & Engagement (Remote)

Job Summary

Iron Mountain is seeking a Manager, Labor Relations Strategy & Engagement to work remotely. The role involves providing proactive and reactive Labor Relations Leadership to North America field locations for all business lines in assigned territories.

What You’ll Do (Responsibilities)

• Identifies and recommends strategies to address current and future Labor Relations and business needs.
• Participates in projects to develop workforce experience best practices and propose new/modified programs and policies to better organizational needs.
• Develops, manages and reports on identified metrics that support company proactive labor relations strategies.
• Identifies training needs and develops training materials for delivery, using a variety of delivery methods (virtual and in person).
• Provides Labor Relations leadership by ensuring compliance to company policies and practices and federal, state and local laws; responds to field inquiries and directs resources that can assist or accelerate issue resolution.
• Provides direct reactive ER support through assigned case managers when appropriate.
• Manages all aspects of any union organizing activity including communications, campaigns and risk mitigation strategies, including coaching leaders, assessing risk, facilitating meetings, consultation with legal, etc.
• Affirms appropriate departments are involved and apprised as necessary, such as, Global Investigations, Global Risk & Safety and senior leadership.
• Maintains visibility with petition filings, labor organizing activities and political movement that has the potential to impact Iron Mountain’s labor strategy and landscape.

What You’ll Bring (Skills & Qualifications)

• Demonstrates a minimum of 8-10 years of HR and/or Labor Relations experience.
• Possesses broad knowledge of labor relations across the US and Canada with strong experience in proactive labor relations strategies and risk mitigation.
• Ability to understand and federal laws associated with employee and labor relations, including, but not limited to, FMLA, ADA and EEOC case ruling.
• Ability to understand, interpret, and analyze laws associated with the NLRB (US) with the Department of Labour/Ministry of Labour (Canada) a plus.
• Ability to communicate and present effectively to all levels of the organization, in particular front line leadership and non-exempt employee groups and senior leadership.
• Has a strong sense of urgency in both solving problems and defining problem solutions to mitigate future risk and issue recurrence.
• Proven skills in Google Suite products to include, Google Docs, Google Sheets, and Google Slides a plus.
• Business Expertise: Possesses foundational understanding of the business units and financials; candidates must be able to understand the key measures of success for assigned business units to be viewed as a trusted and knowledgeable business advisor.
• Leadership: Trusted advisor and advocate. Provides strong direction when resolving issues and delivering positive and proactive ER strategies. Delivers consistent programs and responses to improve upon the effectiveness of the North American business.
• Problem Solving: Thinks at all levels (exempt and non-exempt) when resolving issues; provides consistent, realistic and empathetic communication that is understood and acknowledged by business leaders and hourly staff. Partners in a consistent and positive manner with HR Shared Services, HRBP peers (within assigned business lines) and Centers of Excellence to ensure issue resolution.
• Nature of Impact: Impacts overall organizational effectiveness via leadership actions and decisions.
• Area of Impact: Impacts both business unit and HR function through influence and program management. Must be seen as an SME in workforce experience and culture, and labor relations.
• Interpersonal Skills: Ability to be seen as a trusted advisor and subject matter expert by hourly and leadership by building relationships with leaders and instilling confidence through exceptional performance.

What We Offer (Benefits)

• Competitive compensation and benefits aligned with your experience.
• Paid time off and holidays to support a healthy work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth to help you reach your career goals.

Reasonably expected salary range: $123,500.00 - $164,700.00
Please note that an employee's starting salary may vary based on a variety of factors.