Manager/Lab

About the Role

Manages the day-to-day activities and operations of assigned laboratory area(s) in accordance with professional and MLH standards of practice. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Responsibilities

• Plans, organizes, implements, and controls laboratory activities and operations at assigned facility; monitors operations to ensure standards and objectives are being met; develops and implements limited or short-term plans to keep operations moving smoothly.
• Plans and schedules work ensuring distribution of assignments and adequate staffing based on workload and productivity standards.
• Manages the activities of professional Associates and Students; monitors Associates performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups.
• Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
• Develops and monitors expense budgets in assigned laboratory area, authorizes expenditures. Assists in the development and implementation of capital budget and plans to control costs and improve department operations.
• Develops and maintains performance standards to include quality assessment/improvement programs. Develops and recommends procedures to improve operational efficiency and quality of service provided.
• Investigates trends and developments in laboratory practice; introduces new procedures.
• Ensures compliance with organizational policies for the laboratory. Interprets, executes, and recommends policy modifications.
• Provides leadership for educational programs for students and staff in collaboration with the laboratory administrative team.
• Advances the profession through participation in professional organizations, and completes the required continuous training and education to include department specific requirements.
• Ensures good working relationships between departments; serves as a resource and liaison with physicians for advanced problem solving related to laboratory services.

Requirements

• Bachelor's Degree in Medical Technology (Required)
• Bachelor's Degree in Natural Science (Preferred)
• Hospital laboratory experience: 5-7 years (Preferred)
• Lead, Supervisory, or Management experience: 1-3 years (Preferred)
• MEDICAL LABORATORY SUPERVISOR LICENSE - Tennessee Department of Health - Medical Laboratory Board (Required)

Skills

• Thorough knowledge of clinical laboratory practice, procedures, and regulatory standards gained through work experience in a clinical laboratory.
• Ability to understand and prepare complex written materials.
• Ability to effectively communicate with all levels of Associates, management, physicians, and patients and their families.
• Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals.
• Skill in negotiating with and between individuals and groups of people, including Associates, management and physicians.
• Ability to plan and schedule tasks and projects and to maintain control of own and others’ work flow.
• Ability to work without close supervision or professional guidance and to exercise independent judgment.

Supervision

Provides direct and/or indirect supervision for Associates and students in assigned laboratory area(s).

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• Light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• Close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Not substantially exposed to adverse environmental conditions; job functions typically performed under general office or administrative work conditions.
• May be exposed to infectious disease.
• May be required to have visual acuity to operate motor vehicles.