Manager, ITA Communications & Engagement - Chase Travel
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)
- Use - for lists of duties/requirements/benefits,
for prose
- Do NOT repeat job title as heading (page already shows it)
- Do NOT put Job ID/requisition numbers as headings — fold minor metadata into short
or drop
- Preserve ALL substantive information; do NOT invent or summarize away detail
- Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions
- Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD")
- Never create Pay/Schedule/Benefits sections unless posting actually states them
- Prefer few substantive sections over many thin ones
- Output ONLY HTML fragment — no /, no markdown code fences
Now, let's parse the job posting:
1. "Job Description" - this is the "About the role" section. It has prose describing the role.
2. "Job Responsibilities" - list of responsibilities.
3. "Required Qualifications, Capabilities, And Skills" - list of required qualifications.
4. "Preferred Qualifications, Capabilities, And Skills" - list of preferred qualifications.
5. "Applicants must be authorized to work for any employer in the US..." - this is a legal/immigration note, likely boilerplate. Should we include? It's a specific requirement about work authorization. Might be considered minor metadata. The rule says fold minor metadata into short
or drop. This is a specific requirement, but it's also standard boilerplate. I'll include it as a short paragraph under a "Requirements" or "Qualifications" section? Actually, it's a separate note. Could be a
in the Requirements section.
6. "Final job grade level and corporate title will be determined at time of offer..." - minor metadata, drop or fold into a short
.
7. "About Us" - company description. This is boilerplate about Chase. The rule says remove boilerplate. But "About Us" might be considered part of the job posting? The rule says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. "About Us" is company marketing. Might be considered boilerplate. However, the user said "Preserve ALL substantive information". Is company description substantive? Probably not for the job role. I'll drop it.
8. "We offer a competitive total rewards package..." - this is Benefits/Pay information. It mentions base salary, commission, discretionary incentive, benefits like health care, retirement, etc. This is specific content for Benefits and Pay. Should we include? The rule says never create Pay/Schedule/Benefits sections unless posting actually states them. The posting does state them. So we should include a Benefits section and maybe a Pay section. However, the description is generic: "competitive total rewards package including base salary determined based on role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation... We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process." This is substantive. So we can create a Benefits section with a list of benefits mentioned. Also a Pay section with the compensation description.
9. "We recognize that our people are our strength..." - EEO/equal opportunity boilerplate. Remove.
10. "About The Team" - description of Consumer & Community Banking division. This is team context. Might be considered substantive? It describes the team/division. Could be included as "About the team" section. But the rule says prefer few substantive sections over many thin ones. This is a paragraph about the division. Could be included as a short
under "About the role" or separate section. I'll include as a separate section "About the team" with a paragraph.
Now, structure:
- About the role (from Job Description)
- Responsibilities (list)
- Requirements (required qualifications list)
- Preferred qualifications (list)
- Benefits (list of benefits mentioned)
- Pay (compensation description)
- About the team (paragraph)
But note: The rule says use
for section headings like "About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule". So we should use those exact headings? The examples: "About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule". We have "Required Qualifications" and "Preferred Qualifications". Could combine into "Qualifications" with two sublists? But the rule says use for section headings. We can have "Requirements" for required, and "Preferred qualifications" as a subsection? But only headings. Could have "Requirements" and "Preferred qualifications" as separate ? The rule says "Qualifications" as a possible heading. I'll use "Requirements" for required, and "Preferred qualifications" for preferred. Or combine into "Qualifications" with two lists. I think separate sections are fine.
Also, "Skills" is a possible heading. The posting doesn't have a separate skills list; skills are embedded in qualifications. So no separate Skills section.
Now, let's write HTML.
First, "About the role": The job description paragraph(s). There are two paragraphs: first paragraph describes the role, second paragraph describes what you'll do as a Manager. I'll combine into one or two
tags.
Second, "Responsibilities": The list under "Job Responsibilities". Each bullet point is a responsibility. Some are long. Use
- .
Third, "Requirements": The required qualifications list. Use
- .
Fourth, "Preferred qualifications": The preferred qualifications list. Use
- .
Fifth, "Benefits": The benefits listed. Use
- .
Sixth, "Pay": The compensation description. Use
(prose). Could also include the note about base salary, commission, etc.
Seventh, "About the team": The paragraph about Consumer & Community Banking.
Now, check for duplicates: The preferred qualifications list repeats two items from required? Actually, preferred qualifications list: "Understanding of independent contractor and advisor business models. Experience managing advisor, franchise, affiliate or membership-based communities." These are also in required? Required includes "Understanding of independent contractor and advisor business models." and "Experience managing advisor, franchise, affiliate or membership-based communities." Wait, required includes: "Experience within the luxury travel, hospitality, or travel advisor industry and/or organizational communications. Understanding of independent contractor and advisor business models. Experience managing advisor, franchise, affiliate or membership-based communities." Preferred includes the same two. That's duplication. Should we include both? The posting has them duplicated. We should preserve all substantive information, but duplication is not substantive. However, the rule says "Remove duplicated lines". So we should remove the duplicate lines in preferred qualifications. But the preferred qualifications section only has those two lines, which are duplicates. So maybe we should not include a separate preferred qualifications section if it's just duplicates. But the posting has a "Preferred Qualifications" heading. We could include it but note that they are duplicates? Better to include only unique preferred qualifications. Since they are duplicates, we can omit the preferred qualifications section entirely, or include a note. The rule says "Preserve ALL substantive information; do NOT invent or summarize away detail." But duplication is not substantive. I'll include the preferred qualifications but only if they add something. They don't. So I'll skip the preferred qualifications section.
But wait: The required qualifications list includes those two items. The preferred qualifications list repeats them. That's likely a mistake in the posting. I'll include the required qualifications as is, and for preferred, I'll not include because they are duplicates. However, the rule says "Remove duplicated lines". So I'll remove the duplicate lines from the preferred list, leaving nothing. So no preferred qualifications section.
Now, the work authorization note: "Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time." This is a requirement. Could be included in Requirements as a list item or a separate paragraph. I'll add as a list item in Requirements.
The "Final job grade level..." note: minor metadata, drop.
Now, the EEO boilerplate: remove.
Now, the "About Us" section: remove.
Now, the "About The Team" section: keep as "About the team".
Now, let's write HTML.
We'll start with
About the role
then ...
maybe two paragraphs.
Then Responsibilities
...
Then Requirements
...
Then Benefits
...
Then Pay
...
Then About the team
...
Check if any schedule information? Not mentioned. So no Schedule section.
Now, ensure we don't include any markdown code fences. Output only HTML fragment.
Let's craft the content.
About the role:
Paragraph 1: "The Manager, ITA Communications & Engagement is responsible for developing and executing strategies that strengthen engagement, connection, communication and participation within the Independent Travel Advisor (ITA) community. This role serves as the communications focal point for the advisor community, ensuring advisors are informed, connected, and supported throughout their time with the organization."
Paragraph 2: "As a Manager, ITA Communications & Engagement within Chase Travel, you will create and lead the implementation of advisor communication strategies, recognition programs, and networking opportunities that foster community, increase participation, support retention, and enhance the overall advisor experience. You will work closely with leadership, operations, supplier partners, and advisor-facing teams to ensure communications and engagement efforts align with organizational goals and advisor needs."
Responsibilities: list each bullet. The posting has bullet points but they are not marked with bullets in the text; they are separated by line breaks. I'll treat each line as a list item. There are 11 items? Let's count:
1. Develop and implement a comprehensive advisor engagement strategy focused on strengthening advisors' connection to the FROSCH / VWT brand, participation within the ITA community, satisfaction with the firm.
2. Identify opportunities to enhance the overall advisor experience through improved communication, networking, recognition, and support initiatives.
3. Create programs that foster collaboration, peer-to-peer connections, and community among advisors.
4. Monitor advisor engagement trends and recommend strategies to increase involvement and participation.
5. Develop and oversee communication plans that ensure advisors receive timely, relevant, and meaningful information.
6. Manage advisor-facing communication channels, including newsletters, town halls, announcements, updates and leadership messaging.
7. Partner with executive leadership to develop regular advisor communications related to strategic initiatives, organizational changes, and business updates.
8. Establish communication best practices and governance standards for the ITA community to improve quality, consistency, and adoption.
9. Lead advisor recognition initiatives that celebrate top performers, milestones, achievements, and contributions.
10. Support advisor onboarding and integration efforts to help new advisors build connections and engage quickly within the community.
11. Define and track engagement metrics, analyze feedback, and provide insights and recommendations to improve outcomes.
Requirements: list each bullet.
1. Bachelor's degree in Communications, Marketing, Business, Hospitality, or related field.
2. 5+ years of experience in communications,
for prose - Do NOT repeat job title as heading (page already shows it) - Do NOT put Job ID/requisition numbers as headings — fold minor metadata into short
or drop - Preserve ALL substantive information; do NOT invent or summarize away detail - Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions - Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") - Never create Pay/Schedule/Benefits sections unless posting actually states them - Prefer few substantive sections over many thin ones - Output ONLY HTML fragment — no /, no markdown code fences Now, let's parse the job posting: 1. "Job Description" - this is the "About the role" section. It has prose describing the role. 2. "Job Responsibilities" - list of responsibilities. 3. "Required Qualifications, Capabilities, And Skills" - list of required qualifications. 4. "Preferred Qualifications, Capabilities, And Skills" - list of preferred qualifications. 5. "Applicants must be authorized to work for any employer in the US..." - this is a legal/immigration note, likely boilerplate. Should we include? It's a specific requirement about work authorization. Might be considered minor metadata. The rule says fold minor metadata into short
or drop. This is a specific requirement, but it's also standard boilerplate. I'll include it as a short paragraph under a "Requirements" or "Qualifications" section? Actually, it's a separate note. Could be a
in the Requirements section. 6. "Final job grade level and corporate title will be determined at time of offer..." - minor metadata, drop or fold into a short
. 7. "About Us" - company description. This is boilerplate about Chase. The rule says remove boilerplate. But "About Us" might be considered part of the job posting? The rule says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. "About Us" is company marketing. Might be considered boilerplate. However, the user said "Preserve ALL substantive information". Is company description substantive? Probably not for the job role. I'll drop it. 8. "We offer a competitive total rewards package..." - this is Benefits/Pay information. It mentions base salary, commission, discretionary incentive, benefits like health care, retirement, etc. This is specific content for Benefits and Pay. Should we include? The rule says never create Pay/Schedule/Benefits sections unless posting actually states them. The posting does state them. So we should include a Benefits section and maybe a Pay section. However, the description is generic: "competitive total rewards package including base salary determined based on role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation... We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process." This is substantive. So we can create a Benefits section with a list of benefits mentioned. Also a Pay section with the compensation description. 9. "We recognize that our people are our strength..." - EEO/equal opportunity boilerplate. Remove. 10. "About The Team" - description of Consumer & Community Banking division. This is team context. Might be considered substantive? It describes the team/division. Could be included as "About the team" section. But the rule says prefer few substantive sections over many thin ones. This is a paragraph about the division. Could be included as a short
under "About the role" or separate section. I'll include as a separate section "About the team" with a paragraph. Now, structure: - About the role (from Job Description) - Responsibilities (list) - Requirements (required qualifications list) - Preferred qualifications (list) - Benefits (list of benefits mentioned) - Pay (compensation description) - About the team (paragraph) But note: The rule says use
for section headings like "About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule". So we should use those exact headings? The examples: "About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule". We have "Required Qualifications" and "Preferred Qualifications". Could combine into "Qualifications" with two sublists? But the rule says use for section headings. We can have "Requirements" for required, and "Preferred qualifications" as a subsection? But only headings. Could have "Requirements" and "Preferred qualifications" as separate ? The rule says "Qualifications" as a possible heading. I'll use "Requirements" for required, and "Preferred qualifications" for preferred. Or combine into "Qualifications" with two lists. I think separate sections are fine.
Also, "Skills" is a possible heading. The posting doesn't have a separate skills list; skills are embedded in qualifications. So no separate Skills section.
Now, let's write HTML.
First, "About the role": The job description paragraph(s). There are two paragraphs: first paragraph describes the role, second paragraph describes what you'll do as a Manager. I'll combine into one or two
headings. Could have "Requirements" and "Preferred qualifications" as separate ? The rule says "Qualifications" as a possible heading. I'll use "Requirements" for required, and "Preferred qualifications" for preferred. Or combine into "Qualifications" with two lists. I think separate sections are fine.
Also, "Skills" is a possible heading. The posting doesn't have a separate skills list; skills are embedded in qualifications. So no separate Skills section.
Now, let's write HTML.
First, "About the role": The job description paragraph(s). There are two paragraphs: first paragraph describes the role, second paragraph describes what you'll do as a Manager. I'll combine into one or two
tags. Second, "Responsibilities": The list under "Job Responsibilities". Each bullet point is a responsibility. Some are long. Use
- .
Third, "Requirements": The required qualifications list. Use
- .
Fourth, "Preferred qualifications": The preferred qualifications list. Use
- .
Fifth, "Benefits": The benefits listed. Use
- .
Sixth, "Pay": The compensation description. Use
(prose). Could also include the note about base salary, commission, etc. Seventh, "About the team": The paragraph about Consumer & Community Banking. Now, check for duplicates: The preferred qualifications list repeats two items from required? Actually, preferred qualifications list: "Understanding of independent contractor and advisor business models. Experience managing advisor, franchise, affiliate or membership-based communities." These are also in required? Required includes "Understanding of independent contractor and advisor business models." and "Experience managing advisor, franchise, affiliate or membership-based communities." Wait, required includes: "Experience within the luxury travel, hospitality, or travel advisor industry and/or organizational communications. Understanding of independent contractor and advisor business models. Experience managing advisor, franchise, affiliate or membership-based communities." Preferred includes the same two. That's duplication. Should we include both? The posting has them duplicated. We should preserve all substantive information, but duplication is not substantive. However, the rule says "Remove duplicated lines". So we should remove the duplicate lines in preferred qualifications. But the preferred qualifications section only has those two lines, which are duplicates. So maybe we should not include a separate preferred qualifications section if it's just duplicates. But the posting has a "Preferred Qualifications" heading. We could include it but note that they are duplicates? Better to include only unique preferred qualifications. Since they are duplicates, we can omit the preferred qualifications section entirely, or include a note. The rule says "Preserve ALL substantive information; do NOT invent or summarize away detail." But duplication is not substantive. I'll include the preferred qualifications but only if they add something. They don't. So I'll skip the preferred qualifications section. But wait: The required qualifications list includes those two items. The preferred qualifications list repeats them. That's likely a mistake in the posting. I'll include the required qualifications as is, and for preferred, I'll not include because they are duplicates. However, the rule says "Remove duplicated lines". So I'll remove the duplicate lines from the preferred list, leaving nothing. So no preferred qualifications section. Now, the work authorization note: "Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time." This is a requirement. Could be included in Requirements as a list item or a separate paragraph. I'll add as a list item in Requirements. The "Final job grade level..." note: minor metadata, drop. Now, the EEO boilerplate: remove. Now, the "About Us" section: remove. Now, the "About The Team" section: keep as "About the team". Now, let's write HTML. We'll start with
About the role
then...
maybe two paragraphs. ThenResponsibilities
- ...
Requirements
- ...
Benefits
- ...
Pay
...
ThenAbout the team
...
Check if any schedule information? Not mentioned. So no Schedule section. Now, ensure we don't include any markdown code fences. Output only HTML fragment. Let's craft the content. About the role: Paragraph 1: "The Manager, ITA Communications & Engagement is responsible for developing and executing strategies that strengthen engagement, connection, communication and participation within the Independent Travel Advisor (ITA) community. This role serves as the communications focal point for the advisor community, ensuring advisors are informed, connected, and supported throughout their time with the organization." Paragraph 2: "As a Manager, ITA Communications & Engagement within Chase Travel, you will create and lead the implementation of advisor communication strategies, recognition programs, and networking opportunities that foster community, increase participation, support retention, and enhance the overall advisor experience. You will work closely with leadership, operations, supplier partners, and advisor-facing teams to ensure communications and engagement efforts align with organizational goals and advisor needs." Responsibilities: list each bullet. The posting has bullet points but they are not marked with bullets in the text; they are separated by line breaks. I'll treat each line as a list item. There are 11 items? Let's count: 1. Develop and implement a comprehensive advisor engagement strategy focused on strengthening advisors' connection to the FROSCH / VWT brand, participation within the ITA community, satisfaction with the firm. 2. Identify opportunities to enhance the overall advisor experience through improved communication, networking, recognition, and support initiatives. 3. Create programs that foster collaboration, peer-to-peer connections, and community among advisors. 4. Monitor advisor engagement trends and recommend strategies to increase involvement and participation. 5. Develop and oversee communication plans that ensure advisors receive timely, relevant, and meaningful information. 6. Manage advisor-facing communication channels, including newsletters, town halls, announcements, updates and leadership messaging. 7. Partner with executive leadership to develop regular advisor communications related to strategic initiatives, organizational changes, and business updates. 8. Establish communication best practices and governance standards for the ITA community to improve quality, consistency, and adoption. 9. Lead advisor recognition initiatives that celebrate top performers, milestones, achievements, and contributions. 10. Support advisor onboarding and integration efforts to help new advisors build connections and engage quickly within the community. 11. Define and track engagement metrics, analyze feedback, and provide insights and recommendations to improve outcomes. Requirements: list each bullet. 1. Bachelor's degree in Communications, Marketing, Business, Hospitality, or related field. 2. 5+ years of experience in communications,
- .
Sixth, "Pay": The compensation description. Use
- .
Fifth, "Benefits": The benefits listed. Use
- .
Fourth, "Preferred qualifications": The preferred qualifications list. Use