Manager, IT Systems

About the role

The IT Systems Manager at Scout Motors is responsible for the reliability and scalability of the company's core IT systems and infrastructure. This role leads system administration operations across cloud, on-prem, and hybrid environments, while driving automation, standardization, and operational excellence.

Responsibilities

• Lead the implementation, operational management, and lifecycle governance of enterprise systems across compute, storage, virtualization, identity, and cloud platforms.
• Manage system lifecycle activities including upgrades, patching, capacity planning, and decommissioning.
• Ensure high availability, performance, monitoring, and operational readiness of production systems.
• Act as escalation point for Tier-3 incidents, leading root-cause analysis and long-term remediation.
• Partner with Security to ensure systems comply with security baselines, access controls, and audit requirements.
• Support automation and Infrastructure-as-Code initiatives to reduce manual work and improve consistency.
• Set priorities, assign work, and balance project delivery with operational support.
• Conduct performance reviews and support employee growth and career development.
• Stay current on emerging technologies and recommend improvements aligned to business needs.
• Work closely with Service Desk, Security, Network, and Application teams to ensure seamless operations.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field is a plus.
• 7+ years of experience in systems administration, infrastructure engineering, or related roles.
• Strong experience with: Azure and hybrid cloud environments, Windows and/or Linux server administration, Identity and access management, Computer, Virtualization and Storage platforms.
• Proven experience owning production systems in an enterprise environment.
• Strong troubleshooting, problem-solving, and documentation skills.

Qualifications

• Must be 18 years of age or older.
• Equal Opportunity Employer.

Skills

• Systems Administration
• Infrastructure Engineering
• Azure and Hybrid Cloud Environments
• Windows and/or Linux Server Administration
• Identity and Access Management
• Computer, Virtualization, and Storage Platforms

Benefits

• Competitive Insurance including: Medical, Dental, Vision, and Income Protection Plans
• 401(k) Program with: Employer Match and Immediate Vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued, 40 hours of unplanned PTO, and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid Leave for Circumstances Related to Bereavement, Jury Duty, Voting Time, or Military Leave
• Corporate Vehicle Program with: Eligibility for 1 assigned vehicle and a mobility stipend

Pay

Initial base salary range = $140,000.00 - $170,000.00

Schedule

This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. This role requires 4-5 days per week in the office, with regular in-person meetings and events.