Manager-IT Infrastructure

Primary Responsibilities

• Manage and oversee the day-to-day operations of four data centers, ensuring optimal performance, efficiency, and adherence to best practices.
• Lead a team of experienced network and storage engineers, providing guidance, mentorship, and fostering a collaborative work environment.
• Implement and enforce IT infrastructure policies and procedures across all data centers.
• Continuously monitor infrastructure performance, identify resource bottlenecks, and optimize resource allocation for maximum efficiency.
• Analyze trends in data center resource utilization and proactively plan for future capacity needs.
• Oversee disaster recovery planning and execution, including regular testing of backup and data replication systems.
• Collaborate with IT Security teams to ensure the highest level of data security and regulatory compliance within the data centers, including ISO-27001, NNPI and CMMC.
• Manage and maintain strong relationships with vendors and service providers.
• Develop and implement strategies for continuous improvement within the data centers, including automation and infrastructure lifecycle management in accordance with Asset Management Procedures.
• Prepare and manage data center budgets, ensuring efficient allocation of resources.

Requirements

• Bachelor's degree, in Computer Science, Information Technology, or a related field.
• Minimum 8-10 years of experience in IT infrastructure management, with a proven track record of success in a data center environment.
• In-depth knowledge of data center operations, including physical and virtual server infrastructure, storage area networks (SANs), and network protocols.
• Strong understanding of disaster recovery planning, data backup, and replication best practices.
• Experience leading and managing a team of IT professionals.
• Excellent communication, collaboration, and problem-solving skills.
• Strong analytical and decision-making abilities.
• Proficient in data center monitoring tools and infrastructure management software.

Benefits

• Industry‑leading medical, dental, and vision coverage with a generous employer premium contribution and Day 1 eligibility!
• FLEX Program – Hybrid work opportunities available for eligible roles, where business needs and role requirements allow
• 401(k) retirement plan with up to a 5% company match and immediate vesting to support long‑term financial security
• Paid time off and 11 paid holidays to support rest, balance, and recharge
• Wellness program offering rewards for participation in company‑supported health initiatives
• Commuter benefits supporting mass transit and commuter parking options
• Company‑paid life and AD&D insurance for added peace of mind
• Education assistance to support continued education and professional growth
• Employee support and voluntary benefits, including an Employee Assistance Program and optional coverage such as disability, legal, identity theft, and insurance programs