Manager, IT Applications

About the role

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

The Manager, IT Applications is responsible for the management, maintenance and end user support of our critical business applications that support Global Operations. The role involves project management, resource allocation, vendor management and collaboration with cross-functional teams to optimize application performance. The Manager, IT Applications will stay informed about emerging technologies to drive innovation within the IT applications domain. The ideal candidate must have both leadership and technical skills to manage IT technologies and personnel effectively and efficiently.

Responsibilities

• Provide leadership in functional design, implementation, and support of the Global Logistics applications.
• Establish SLAs and operating policies/procedures for overall business system availability.
• Organizes applications team to provide support for new projects as well as existing.
• Interact on a day-to-day basis with other analysts, business leadership, SME and IT team members to support business operations and drive change management.
• Facilitate change management and transition to future state working with various stakeholders.
• Identify and participate in prioritization of business capabilities and act as a catalyst for building mature and scalable processes.
• Coaching and teaching: Teaches reports to perform current job tasks and provides coaching and development for 1-2 years out.
• Accountability: Accountable for team goals and for other managers and individuals on the team - creative in succeeding.
• Personal commitment: Recognizes potential team issues, proposed solutions, and gains commitment of team and other peer managers.
• Build high performance Organization: Hires, trains, develops teams and other managers.

Qualifications

Required Skills and Experience:

• Minimum 12+ years experience of Implementing and supporting SAP and other supply chain solutions is required.
• Three or more years of experience as a people leader is required.
• In depth knowledge of business processes in the areas of Supply chain Planning, Procurement and Logistics is required.
• Experience with E2E Supply Chain processes (e.g., Procurement, Manufacturing, Logistics, Inventory Management) is desired.
• Experience in medical device manufacturing or high tech Industry is preferred.
• Excellent communication skills to present complex ideas and concepts to technical and non-technical audiences.
• Strong interpersonal skills; demonstrated ability to work collaboratively with a wide range of individuals at all levels of the organization.

Required Education:

• Bachelor’s degree in engineering, information systems or related field, or equivalent work experience is required.

Due to the nature of our business and the role, please note that Int