Manager, Internal Communications

Work Schedule

The NBA currently provides eligible employees the option of working remotely one day per week.

Essential Functions and Job Summary

The Manager, Internal Communications supports the development and execution of communications that keep employees informed, connected and aligned with the NBA’s business priorities. Reporting to the Director, Internal Communications Strategy, this role will manage day-to-day editorial planning, develop employee-facing content, coordinate communications across internal channels and partner with stakeholders throughout the organization to deliver clear, timely and engaging communications. The Manager, Internal Communications will serve as a key connector between the Internal Communications team and cross-functional partners, translating organizational updates, employee programs and business initiatives into communications that are relevant and accessible to employees.

Responsibilities

• Support development and execution of communications plans in support of organizational priorities, employee initiatives and key business milestones
• Draft and edit employee emails, intranet stories, Slack content and other internal communications
• Support the day-to-day management of the employee intranet, including content planning, publishing and quality control
• Recommend appropriate channel, format and timing for communications based on audience needs and communications objectives
• Build relationships with partners across Human Resources, Facilities, Information Technology, Social Responsibility, Legal and other departments
• Develop and execute recurring reports that highlight performance, employee interests and opportunities for improvement
• Help maintain consistent messaging across employee channels
• Help develop messaging across HR Centers of Excellence, including Talent, Development, Total Rewards, Recognition and Business Partnership, ensuring communications align with HR priorities and support companywide engagement efforts

Qualifications

Education: Bachelor’s degree in communications, public relations, journalism, marketing or a related field, or equivalent professional experience.

Experience: 5‑7 years’ experience in internal communications, corporate communications, public relations, journalism or related discipline.

Preferred: Experience supporting HR communications; managing an employee intranet, newsletter or editorial calendar; familiarity with email measurement, content management and employee engagement platforms; communicating organizational changes, business priorities or employee programs; experience in InDesign or other design platform; experience in a global, matrixed or highly visible organization.

Skills

• Strong writing, editing and storytelling skills