Manager, Integration Operations & Partnerships

Responsibilities

• Drive execution, accountability, and continuous improvement across external data operations.
• Owning the performance and scalability of the organization’s external data ecosystem, including vendor operations, carrier relationships, and data exchange processes.
• Leading major integration-related initiatives and cross-functional efforts to enhance the reliability, scalability, and efficiency of data operations.
• Establishing structured processes, performance expectations, and accountability frameworks across external partners.
• Ledesigning and implementing scalable approaches to partner communication, data tracking, and issue resolution—leveraging automation and process improvements to reduce manual effort and support long-term growth.
• Serve as the central point of ownership for ensuring reliable data exchange, strong partner relationships, and operational excellence across the integration function.

Qualifications

• Required Bachelor’s degree in Data Analytics, Healthcare, Business, or a related field, or equivalent experience.
• 5+ years of experience in operations, vendor management, or project execution in a data-driven environment.
• Experience working with healthcare data, health plans, or carriers.
• Experience managing complex, cross-functional initiatives.
• Proven ability to hold external partners accountable to SLAs and performance standards.
• Strong analytical skills with the ability to track, interpret, and act on operational data.
• Advanced Excel skills and working knowledge of SQL or similar data tools.
• Strong communication, relationship-management, and problem-solving skills.
• Experience designing automated workflows or process improvements.
• Background supporting large-scale data exchange or integration ecosystems.