Manager - Instructional Design & Academic Operations

About the role

Our client operates within higher education, focusing on graduate and professional studies. The organization delivers high‑quality, accessible online and hybrid educational programs by combining instructional design expertise with academic program operations. It supports faculty and students through robust course development and program management, contributing to the smooth delivery of advanced educational opportunities.

The Manager – Instructional Design & Academic Operations designs engaging and accessible online and hybrid courses in collaboration with faculty, ensures pedagogical soundness, and supports operational workflows for program administration. By managing both course development and academic operations, the role maintains quality and consistency of educational offerings and facilitates faculty support.

Responsibilities

• Partner with faculty to design, develop, and update online and hybrid courses.
• Apply instructional design best practices and learning theory.
• Build course materials and templates within the learning management system.
• Review courses for consistency and accessibility, recommending improvements.
• Manage operational workflows related to course scheduling and program administration.
• Maintain documentation, standard operating procedures, and records.
• Serve as a contact for faculty regarding learning technology tools.
• Develop guides, tutorials, and onboarding materials for faculty.
• Conduct training sessions and office hours to support faculty use of technology.
• Assist with data collection and analysis for assessment and accreditation.
• Stay informed on trends in instructional design and educational technology.
• Participate in departmental meetings and cross‑functional projects.
• Perform additional duties as assigned.

Requirements

• Master’s Degree in Instructional Design, Educational Technology, Curriculum & Instruction, or a related field.
• Minimum two years of instructional design experience, preferably in higher education or online learning.
• Experience building or updating courses in a Learning Management System.
• Proven collaboration with faculty or subject matter experts.
• Strong instructional design and course development skills based on adult learning principles.
• Solid understanding of learning management systems and online learning environments.
• Excellent communication and organizational skills.
• Proficiency with Microsoft Office and educational technology platforms.
• Ability to work independently in remote settings and collaborate across departments.

Pay

The anticipated hiring range is $75,000 to $85,000, varying based on qualifications and applicant location.

Benefits

• Medical coverage available at no cost to qualifying employees.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short and long term disability insurance.
• Retirement savings plan with high employer contributions.
• Generous paid time off program.

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.