Manager Inside Sales

About the Role

At OneSource Distributors, a career is more than a job—it’s an investment in a brighter, more sustainable future. As part of the Sonepar group, the world’s #1 electrical distributor, we provide electrical products and services to contractors across Arizona, Hawaii, and California. The Sales Operations Manager focuses on managing Inside Sales teams and processes to drive a world-class customer experience.

Responsibilities

• Review Branch Operations Cockpit in Eclipse, including inventory adjustments, hold files, negative on-hand items, pricing overrides, alerts, disputed transfers, and large fluctuations from the previous day.
• Run and review material with no bin locations.
• Request segment SPAs from the Pricing Manager and follow up on deal sheets for customers.
• Work with Product Line Managers (PLMs) on minimum stocking quantities and lost sales reports.
• Review previous UET reports from the Quality department and create UETs (Unquality Event Tracker) for delivery, receiving, or dispatch issues.
• Manage Job Queues daily and fill in as a backup Account Representative when needed.
• Review fraud prevention reports from the credit department daily.
• Set up L&L trainings with key suppliers and lighting manufacturers.
• Collaborate with Regional Credit Managers and the Director of Credit on collecting outstanding payments from delinquent customers.
• Complete monthly safety training and meetings with the Safety Manager.
• Coordinate with the Operations Specialist to resolve outstanding issues.
• Lead and manage the Inside Sales team, establishing team and individual goals while holding individuals accountable.
• Work with the Inside Sales team to improve margins whenever possible.
• Review and approve branch expenses, expense reimbursements, timecards, and time-off requests.
• Promote a collaborative culture by modeling the 10 Principles of Personal Leadership.

Requirements

• Bachelor’s degree (B.A or B.S.) from a 4-year college or university; or
• 3-5 years of electrical distribution experience and/or training; or
• Equivalent combination of education and experience.

Location

This role requires in-person work at the Fresno location 3 days per week and the Turlock location 2 days per week.

Pay

This exempt position offers a salary range of $96,567 – $125,000, based on the primary location within California. The actual range may vary depending on the role’s location.

Benefits

• Healthcare plans
• Dental & vision coverage
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Referral Program
• Employee Assistance Program (EAP)

OneSource is a military-friendly company with employee resource groups (ERGs) for support and networking.