Manager, Inside Sales

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

About the role

As the Manager, Sales, you have a passion for coaching and developing team members, nurturing a culture of continuous growth and mentorship within the team. Your coaching approach elevates individual and team performance. Your interpersonal skills build collaborative relationships and you thrive in growing our people. Your responsibilities include overseeing the strategic management of your team, focusing on key performance areas such as activity, conversion, and engagement. Success is measured by achieving critical performance indicators (KPIs) including Enrollment Rate, Enrollment Attainment, Attended Demos, Average Selling Price (ASP), Churn, and Monthly Recurring Revenue (MRR). The team's success, driven by your leadership, is central to our collective achievements. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (Our Pros). Our success is their success.

Responsibilities

• Lead the development and execution of the overall sales strategy, aligning it with corporate objectives and market trends
• Champion visionary strategic leadership in identifying and engaging potential customers, guiding the team across diverse channels
• Orchestrate and lead a dynamic sales team, providing guidance, shaping activities, and fostering a culture of collaboration and achievement
• Ensure that the team's day-to-day activities align with overarching objectives and our mission, balancing hands-on involvement with strategic oversight
• Oversee individual and team performance metrics, guiding and developing team members to meet and exceed collective sales targets
• Cultivate an environment that encourages growth, excellence, and collaboration among team members
• Implement training programs to enhance the skills and capabilities of the sales team, ensuring continuous improvement
• Foster effective communication within the team, promoting transparency and open dialogue
• Build and nurture client relationships, ensuring high levels of satisfaction and loyalty
• Pioneer visionary strategic innovation in staying at the forefront of industry trends, facilitating ongoing learning, and maintaining a cutting-edge product knowledge base

Requirements

• 3+ years of management or leadership experience in a sales position
• Bachelor's degree or equivalent experience
• Advanced experience with sales CRMs and processes
• Proven success as a sales leader
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

Benefits

• Generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from
• Equity in a rapidly growing startup backed by top-tier VCs

Pay

$90,000 / year ($72,500 base salary) + uncapped earning potential

This role is open to candidates, with an expected base salary range for this role of $65,250-$72,500 and annual on-target earnings of $90,000. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Schedule

Ability to work full time (45 hrs/week) with a 9-hour shift, ranging within 5am-7pm local time. Ability to work at least one Saturday every 2-3 months.