Manager, Innovation Insights
Crown Imports, LLC · Chicago, IL · Yesterday
OTHR$114k–$178k/yrFull-time
Position Summary
The Manager, Innovation Insights will report to Director, Innovation Insights and is responsible for identifying and applying consumer insights that help shape a compelling, consumer-led innovation pipeline. This role partners closely with Innovation, Brand, R&D, Strategy, and cross-functional teams to uncover unmet needs, emerging behaviors, and whitespace opportunities that can be translated into growth platforms, concepts, and actionable recommendations. The Manager serves as a strategic partner and voice of the consumer throughout the innovation process, leading learning plans, synthesizing multiple sources of information, and connecting insights to business decisions.
Responsibilities
- Lead innovation-focused learning plans grounded in business priorities, portfolio strategy, and brand ambitions.
- Design, manage, and synthesize qualitative and quantitative research to support early-stage exploration, concept development, product optimization, packaging, and go-to-market decisions.
- Identify unmet consumer needs, tensions, motivations, and emerging behaviors that can unlock new product, format, flavor, occasion, and experience opportunities.
- Translate insights from primary research, syndicated data, cultural and category trends, and internal learning into clear, story-driven recommendations.
- Partner closely with Innovation, Brand Marketing, R&D, Strategy, and cross-functional teams to shape innovation territories, briefs, concepts, and prioritization decisions.
- Help define and evaluate whitespace opportunities and future-forward platforms that support long-term portfolio growth.
- Bring a strong external perspective by staying current on category trends, consumer shifts, culture, and innovation best practices.
- Influence stakeholders by clearly articulating what the business should do, not just what the research says.
- Ensure insights work is connected across projects and shared in ways that build organizational learning and stronger decision-making.
- Manage multiple projects and external vendor partners with strong attention to quality, timing, budgets, and business impact.
- Contribute to research best practices and help the team stay ahead of the evolving research landscape, including the thoughtful application of AI-enabled tools and approaches.
Minimum Qualifications
- Bachelor’s degree in marketing, business, psychology, sociology, or a related field.
- 6+ years of consumer insights, innovation insights, market research, or strategy experience, preferably within CPG or beverage alcohol.
- Experience with a broad set of qualitative and quantitative research methodologies, including concept development, innovation screening, product testing, packaging research, and strategic exploratory work.
- Demonstrated ability to synthesize disparate information sources into actionable insights and strategic recommendations.
- Strong communication, storytelling, and presentation skills with the ability to influence cross-functional partners.
- Experience managing external research partners and multiple projects simultaneously.
- Strong analytical thinking, curiosity, and comfort navigating ambiguity.
- Ability to connect consumer understanding to business strategy and innovation decisions.
- Proficiency in PowerPoint and Excel.
- Willingness to travel as needed.
Preferred Qualifications
- MBA or other advanced degree.
- Client-side insights experience supporting innovation, brand strategy, or portfolio strategy for iconic brands.
- Experience in beverage alcohol or broader food and beverage categories.
- Familiarity with syndicated data sources and trend/cultural intelligence tools.
- Passion for innovation, consumer behavior, and translating emerging opportunities into business action.