Manager, Innovation & AI

Responsibilities

• Consult with and advise lawyers, legal staff and clients regarding the most effective use of technology and AI in their matters;
• Work with them on projects, including contract management, contract automation, transaction management, etc.;
• Oversee each to ensure quality and success.
• Manage the selection, implementation, roll-out and adoption phases of cutting-edge technologies, with a specific emphasis on AI technologies;
• Coordinate with other business services, including technical staff and procurement;
• Aid with testing new technology and providing feedback to project teams and vendors;
• Introduce the technology to matter teams and identify applications;
• Take ownership of the operation management of live client facing programs, working with Innovation & AI team members;
• Collect and analyze usage and other metrics to recommend changes and enhancements.

Essential Job Requirements

• Thorough knowledge of popular legal tech applications, including AI legal workbench tools, firm-wide AI assistants, due diligence document review tools, contract automation, contract management, transaction management, collaboration tools and other legal technologies;
• Experience implementing solutions, including automation tools (such as Contract Express or HotDocs), AI-enabled tools (such as Office & Dragons, Harvey, Legora, vLex, or Hebbia) and Collaboration tools such as HighQ;
• Understanding of the typical practice workflows and processes;
• Expertise in standard applications such as Microsoft Office, including Word, Excel and PowerPoint; expertise in data analytics platforms (such as Tableau or Microsoft PowerBI) a plus;
• Consultancy skills to bridge the gap between business and technology teams; excellent communication and presentation skills; ability to explain technical concepts to lawyers;
• Diplomacy skills to assist with change management; ability to build consensus and work effectively with a cross-functional, global team, and with lawyers at all seniority levels;
• Project management skills to complete projects in a matrixed, non-hierarchical environment;
• Knowledge and awareness of best practices and developments in AI-enabled and automation legal technologies, and ability to apply these to promote continuous improvement;
• Ability to work independently but understand when escalation is required.