Manager in Training – Rental Operations & Leadership

Job Type: Full-time. Locations: Murray and Salt Lake City, Utah.

About the role

Start Your Career in Management Are you ready to take the next step toward a leadership career? We are seeking a motivated Manager in Training (MIT) to join our team in Murray and Salt Lake City, Utah. This opportunity is designed for someone who wants to develop business and management skills while learning the day-to-day operations of a local car rental branch. You will gain hands-on experience in customer service, sales, vehicle fleet management, employee development, and branch performance. Working alongside experienced managers, you will learn how to lead a team, maintain operational standards, build customer relationships, and contribute to the success of a rental location. Our goal is to help you develop the knowledge and experience needed to pursue future Assistant Manager or Branch Manager opportunities.

Responsibilities

• Learn how to manage the daily activities of a local rental car branch.
• Become familiar with company procedures, rental systems, and operational standards.
• Assist with monitoring branch performance, sales activity, revenue, and productivity.
• Help coordinate daily priorities to keep the location running efficiently.
• Develop an understanding of business operations and performance goals.
• Assist customers with vehicle reservations, rentals, returns, and general inquiries.
• Build customer relationships through professional communication and dependable service.
• Learn to recommend rental vehicles, upgrades, protection products, and additional services.
• Help resolve customer concerns and identify appropriate solutions.
• Develop sales techniques and learn how to support branch revenue goals.
• Learn how to coordinate vehicle availability and rental fleet inventory.
• Assist with vehicle movement, scheduling, and readiness.
• Help maintain vehicle cleanliness, condition, and presentation standards.
• Work with fleet personnel to ensure vehicles are available for customer reservations.
• Understand how fleet management impacts customer satisfaction and branch performance.
• Support managers with daily employee supervision and branch responsibilities.
• Assist with training and onboarding new team members.
• Learn employee scheduling, staffing coordination, and task delegation.
• Develop leadership, coaching, and communication skills.
• Gain experience addressing workplace challenges and supporting team productivity.

Benefits

• Competitive compensation
• Paid training
• Management and leadership development
• Opportunities for advancement within the company
• Hands-on experience in rental car operations
• Professional development and skill-building opportunities
• Potential career progression into Assistant Manager and Branch Manager positions

Pay

$44,000 + incentives

Requirements

• At least two years of experience in sales, retail, hospitality, customer service, or operations
• Bachelor's degree preferred; equivalent relevant experience may be considered
• Strong communication and interpersonal skills
• Leadership potential and interest in employee development
• Ability to solve problems and make sound decisions
• Comfortable working in a fast-paced, customer-focused environment
• Self-motivated, dependable, and willing to take initiative
• Valid driver's license with an acceptable driving record
• Willingness to work a flexible schedule, including weekends, evenings, and holidays