Manager In Training (Part-Time)

About the role

The Manager in Training assists the Store Manager regarding overall operations and administrative duties, is knowledgeable in each product area, helps determine methods to accomplish store goals, upholds policies and standards, promotes sales and promotions, serves as an ambassador creating a unique customer experience, provides outstanding customer service, assumes supervisory control in the Store Manager’s absence, and is trained in the Store Manager’s responsibilities.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
• Assume responsibility of the entire store in the absence of the Store Manager
• Provide knowledge and guidance to employees and customers in all departments when necessary
• Monitor inventory, sales statistics, and expenses to ensure profitability
• Direct staff to ensure each department’s responsibilities and standards are completed
• Keep the Store Manager informed about inventory movement and customer trends
• Assure quality customer service is maintained
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and helping multiple customers during peak periods
• Promote and sell services and merchandise provided by Hibbett I City Gear
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos
• Protect the company’s assets and financial information by ensuring accuracy and effectiveness of internal control procedures and informing management of potential fraud risk
• Supervise employees in the absence of the Store Manager, carrying out supervisory responsibilities per policies and applicable laws (interviewing, training, planning, assigning, directing work, resolving problems)

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel
• 1-3 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment
• Ability to assist in managing a team and keep up with overall goals and profits
• Self‑starter with initiative to take on important tasks without being asked
• Strong attention to detail with ability to handle multiple tasks simultaneously and with precision
• Team‑player, passionate about outstanding customer service and selling merchandise

Pay

Hourly $13.75 - $13.75