Jobs · Human Resources · Michigan

Manager in Training (MIT)

Belle Tire · Lapeer, MI · 1 mo ago
Human Resources$70k–$90k/yrFull-time

About the role

The Manager in Training (MIT) program prepares future store leaders by providing hands-on experience in all aspects of retail operations at Belle Tire. Working closely with a Store Manager mentor, you will learn to lead teams, drive sales, manage operations, and deliver premium customer service.

Responsibilities

  • Learn to lead, coach, and motivate a retail team to achieve business and customer goals.
  • Develop leadership and communication skills that foster trust, accountability, and engagement.
  • Demonstrate professionalism and teamwork while modeling Belle Tire's culture and values.
  • Observe and assist in conducting team huddles, performance feedback, and training sessions.
  • Apply strategic thinking by connecting daily tasks to broader store and company goals.
  • Execute Belle Tire's 6-Step Sales Process to ensure consistent, customer-focused interactions.
  • Support team members in identifying customer needs and offering effective solutions.
  • Drive sales across all products and services while maintaining strong service standards.
  • Build customer relationships and assist with resolving concerns or escalations.
  • Gain hands-on experience with store operations including staffing, scheduling, inventory, facility, cleaning, and workflow management.
  • Learn how to ensure compliance with company policies, safety protocols, and operational procedures.
  • Aid in coordinating shop productivity and ensuring efficient communication between sales and technicians.
  • Understand how operational decisions impact the overall customer experience and store performance.
  • Learn the fundamentals of P&L management, including sales, labor, and controllable expenses.
  • Analyze financial reports under the guidance of the Store Manager to identify trends and improvement opportunities.
  • Participate in executing company initiatives and strategies to achieve operational goals.
  • Support accurate recordkeeping and inventory management practices.
  • Serve as a role model for Belle Tire's beliefs, behaviors, and customer-first mindset.
  • Engage with the team and community to strengthen the Belle Tire brand.

Qualifications

  • Successfully complete the structure training program, which integrates in-store hands-on experience, classroom instruction, digital learning modules, and assessments to demonstrate proficiency.
  • Work closely with trainers and leaders to apply and strengthen your skills in sales, shop, and store operational processes.
  • Demonstrate readiness for promotion through consistent individual performance, professional behavior, and alignment with Belle Tire's Values.
  • Flexibility to travel to other stores and training centers to complete the full training experience.
  • Open to travel or relocate for future store leadership opportunities as needed.
  • Minimum Qualifications: 18 years of age, valid drivers' license, high school diploma or equivalent required; 3--5 years of leadership experience in a retail or related customer-facing environment; desire to advance into a Store Manager role within 6--12 months; strong interpersonal, communication, and problem-solving skills; proven ability to learn quickly and adapt in a fast-paced environment; financial acumen and comfort with data-driven decision making; proficiency in Microsoft Office and point-of-sale systems.
  • Preferred Qualifications: Associate or bachelor's degree preferred.

Benefits

  • Medical, Dental, Vision Insurance
  • Flexible Spending Account
  • Life/AD&D Insurance
  • Short/Long-Term Disability Insurance
  • Employee Assistance Program
  • 401(K) with company match
  • Flexible Paid Time Off
  • Closed Sundays and Holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day)
  • Discounts on Products and Services
  • Employee Referral Program
  • Paid Training and Reimbursement for ASE Certifications
  • Belle Tire Scholarship Program
  • Career Growth Opportunities with a Growing Company

Pay

$70,000 - $90,000 / year

Schedule

Varying work hours, Monday through Saturday.

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