Manager in Training (MIT)

About the role

The Manager in Training (MIT) program prepares future store leaders by providing hands-on experience in all aspects of retail operations at Belle Tire. Working closely with a Store Manager mentor, you will learn to lead teams, drive sales, manage operations, and deliver premium customer service.

Responsibilities

• Learn to lead, coach, and motivate a retail team to achieve business and customer goals.
• Develop leadership and communication skills that foster trust, accountability, and engagement.
• Demonstrate professionalism and teamwork while modeling Belle Tire's culture and values.
• Observe and assist in conducting team huddles, performance feedback, and training sessions.
• Apply strategic thinking by connecting daily tasks to broader store and company goals.
• Execute Belle Tire's 6-Step Sales Process to ensure consistent, customer-focused interactions.
• Support team members in identifying customer needs and offering effective solutions.
• Drive sales across all products and services while maintaining strong service standards.
• Build customer relationships and assist with resolving concerns or escalations.
• Gain hands-on experience with store operations including staffing, scheduling, inventory, facility, cleaning, and workflow management.
• Avoid non-compliance with company policies, safety protocols, and operational procedures.
• Afford coordination of shop productivity and ensure efficient communication between sales and technicians.
• Understand how operational decisions impact the overall customer experience and store performance.
• Learn the fundamentals of P&L management, including sales, labor, and controllable expenses.
• Analyze financial reports under the guidance of the Store Manager to identify trends and improvement opportunities.
• Participate in executing company initiatives and strategies to achieve operational goals.
• Support accurate recordkeeping and inventory management practices.
• Serve as a role model for Belle Tire's beliefs, behaviors, and customer-first mindset.
• Engage with the team and community to strengthen the Belle Tire brand.

Qualifications

• Successfully complete the structure training program, which integrates in-store hands-on experience, classroom instruction, digital learning modules, and assessments to demonstrate proficiency.
• Work closely with trainers and leaders to apply and strengthen your skills in sales, shop, and store operational processes.
• Demonstrate readiness for promotion through consistent individual performance, professional behavior, and alignment with Belle Tire's Values.
• Flexibility to travel to other stores and training centers to complete the full training experience.
• Open to travel or relocate for future store leadership opportunities as needed.
• Minimum Qualifications:
  • 18 years of age
  • Valid drivers' license
  • High school diploma or equivalent required; 3--5 years of leadership experience in a retail or related customer-facing environment.
  • Desire to advance into a Store Manager role within 6--12 months.
  • Strong interpersonal, communication, and problem-solving skills.
  • Proven ability to learn quickly and adapt in a fast-paced environment.
  • Financial acumen and comfort with data-driven decision making.
  • Proficiency in Microsoft Office and point-of-sale systems.
• Preferred Qualifications:
  • Associate or bachelor's degree preferred.