Manager in Training - Malta, NY

About the role

Join Panera as a Team Lead - Manager in Charge and play a key role in ensuring both customers and associates have a great experience. You’ll be part of the bakery-cafe’s management team, reporting directly to the General Manager or Operating Partner, and responsible for developing people, managing team performance, and fostering a warm, inclusive culture.

Responsibilities

• Build and uphold Panera’s culture of Warmth, Belonging, Growth, and Trust.
• Embody and promote Panera’s Guiding Values and Behaviors:
  • Warmth for guests: Making people smile
  • Bold thoughts, brave actions: Learning, growing, and taking risks
  • Own it: Finding solutions and taking initiative
  • Win together: Working (and winning) as a team
  • Inspire and celebrate: Having fun and celebrating success
  • Rooted in respect: Seeing the best in others
• Ensure extraordinary guest experiences by delivering high-quality food, service, staff interactions, and safety measures.
• Build engaging relationships to foster long-term, loyal customers.
• Coach and motivate your team to exceed bakery-cafe goals for sales, speed of service, order accuracy, and cafe health.
• Train your team on food safety standards and ensure compliance.
• Lead, manage, and develop associates through ongoing training, constructive feedback, and recognition of achievements.
• Keep your team energized, engaged, and celebrated for individual and team successes.

Requirements

• At least 90 days of experience working in a Panera bakery-cafe.
• Ability to direct, motivate, coach, and train others in a fast-paced environment.
• Certification in all positions on either the service or production track:
  • Service: Coffee, Barista, Bakery Backer, Dining Room, Cashier
  • Production: Prep, Soups, Salads/Hot Entrees, Sandwiches, Consolidator
• Commitment to food safety and health safety.
• At least 18 years of age.
• Completion of the Certified Manager Program (CMP), including ServSafe certification (or ability to pass).
• Must pass a background check.
• AOP Approval.

Benefits

• Competitive pay with eligibility for quarterly increases based on performance.
• Free meals on shifts.
• Paid vacation and holidays for full-time team members.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Career growth opportunities, including a path to retail management for hourly associates.
• Nationwide opportunities with approximately 100 new cafes opening each year.

Pay

$16 - $21.75 per hour.