Manager in Training - Los Angeles (Culver City)

Responsibilities

- Develop, inspire, and retain Bobaristas and Shift Leads, providing regular coaching and feedback to build their knowledge and skills. - Conduct in-store training for all new Bobaristas and Shift Leads. Utilize training tools and resources, including a training tracker to monitor progress and attainment. - Develop an effective succession plan and engage in active recruiting of Bobaristas and Shift Leads. - Be the role model of hospitality for every Boba Guys guest, reinforcing our company values of Quality, Transparency, and Giving a Damn. - Continuously seek to improve our quality of service through soliciting and addressing guest feedback. - Manage day-to-day store operations to meet financial goals of the store. - Be the role model of operational excellence for your Bobaristas and Shift Leads, exemplifying and reinforcing standards and behaviors consistent with Boba Guys’ core values and culture. - Build a schedule and deploy a team that ensures maximum efficiency, maintains our high standards of hospitality, and balances the needs and capabilities of your team members. - Ensure efficient inventory levels by placing timely orders of appropriate quantities of all necessary materials, items, and services. - Demonstrate leadership of the store by ensuring cleanliness, organization, and attractiveness of store’s interior and exterior. This includes facilitating monthly “deep cleanings” of the store. - Protect store assets and facilities at all times through complying and ensuring compliance with Boba Guys’ policies and procedures for safety, health, security, maintenance, and cash handling. - Manage store promotions, store presentation, and visual merchandising. Lead and oversee the training for each seasonal promotion and follow-up on the execution throughout the course of the promotion. - Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate.

Requirements

- Availability to work weekends. - Ability to lift, move, or up to 25lb on a regular basis and up to 40lb on an occasional basis. - Ability to properly count cash and coin to guests while on register.