Manager in Training

We need to produce HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes description of MIT program, duties, etc. No explicit Benefits, Pay, Schedule mentioned. So we should not include those sections. We need to include About the role (summary), Responsibilities (list of duties), maybe Requirements/Qualifications/Skills if present. The posting mentions "Manager in Training (MIT) program is a 1-year learning program...". It also lists many duties across departments. No explicit requirements like education, experience. So we can include About the role (summary paragraph), Responsibilities (list). Possibly also Qualifications? Not present. Skills? Not explicit. So we output only those sections. We must not repeat job title as heading. Use

for section headings. Use

• for any list. Use

  for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include the description text as is, maybe broken into paragraphs. We need to remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We need to output only HTML fragment. Let's craft:

  . The text includes many sentences separated by periods. We'll need to split into list items preserving content. We must not lose any substantive detail. So we need to capture each duty sentence. Let's extract duties from after "WHAT YOU GET TO DO?" until end. The text: "Work as part of the management team to ensure all departmental standards are exceeded.Model, enforce, and provide direction and guidance to associates on proper service approaches and techniques to ensure guests and member needs, complaints, and issues are successfully resolved within company guidelines and standards.Implement policies and procedures so that high quality is maintained. Recommend improvements in operating procedures and working conditions. Plan, direct and coordinate activities of workers to meet and/or exceed Forbes standards.Assess economic trends and community needs. Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Ensure compliance with company policies and procedures and support the Shore Lodge Whitetail company mission, values, and standards of ethics and integrity by implementing related action plans; utilize and support our open-door policy; and provide direction and guidance on applying these in executing business processes and practices. FOOD & BEVERAGE Host/Hostess Control the flow of the room, maintain proper rotation of sections for seating balance and guest satisfaction Track guest origin, information, requests and communicate the information to serversRespond to and confirm guest reservations, create accurate wait times and monitor waiting listsGreet guest, directing them to their table, menu presentation and server expectations.Conduct coat check prior to seating, presentation of menus and server introductionCommunicating to servers the guest details and preferencesCorrectly taking room service orders and sharing with departmental personnelLocate guests in the lounge and direct them to their assigned table, monitor bar transfers Clean service areas, restock service stations, complete side-work and assist other team members as needed.Utilize checklists to prepare the restaurant for opening and closing. Barista / Barback / Bartender Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, teas and specialty drinks as well as menu items, such as sandwiches or salads, slice fruits, vegetables, desserts, or meats.Clean and sanitize work areas, utensils and equipment, clean service or seating areas, take out garbage.Check temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.Describe menu items to customers and suggest products that might appeal to them.Order, receive and stock supplies and retail products.Provide customers with product details, such as coffee blends or preparation descriptions.Weigh, grind and pack coffee beans for customers, wrap, label and date food items for sale.Create appealing signage to advertise products or events.Demonstrate the use of retail equipment, such as espresso machines.Clean glassware, bar and table surfaces, and other service areas, prepare and maintain garnish inventory. Restock bar with ice, garnishes, liquor, wine, beer, etc.Learn cocktail preparation, pour wine and beer meeting Shore Lodge Specifications Service Attendant Set and clear tables, welcome guests, provide water servicePrepare orders, verify appropriate silverware and condiments as needed, place on the tray in a way that is appealing and secure for delivery.Complete payment processing for orders, including delivery of the check and verifying payment method.Stock side stations with proper amounts of silverware, glasses, cups, napkins, etc.Expedite guest requests by delivering to guests as needed. Conduct hall sweeps, collecting used dishes from rooms, beach and spa and respond to additional guest requests. Server Greet guests and present specials, share your enthusiasm for the culinary world, wine and spirits Take orders and deliver food and beverage accurately and timely, consistently checking for qualityUp-sell Food and Beverage options by making well Informed and eloquent suggestions. Check in on patrons to be sure their meals are exceeding expectations and take action to correct any issuesCalculate chit accurately, complete payment processing for orders, including delivery of the check and verifying payment method.Diplomatically communicate with all serving and back of house teams, acting as a teamAssist with opening and closing procedures.Clean service areas, restock service stations, complete side work and assist other team members as needed.Support and participate in other duties as determined necessary by F&B Management Assistant Restaurant Manager Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved. Effectively manage the restaurant in the absence of the Restaurant Manager Manage operations with passion, integrity, and knowledge while promoting the culture and values of Shore Lodge Whitetail Club Provide direction and training to shift leaders, and staff to achieve restaurant goals Consistently review staff to identify problems, concerns, and opportunities for improvement Provide coaching and feedback to managers and staff and assess performance on an ongoing basis Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations Solicit guest feedback to understand the needs and wants of customers Coach staff on guest services principles and practices Assist in new menu implementation Support creative solutions to areas of improvement Assist in conducting staff and daily pre-shift meetings Recognize and act on strengths and weaknesses of team members, implement strategies with manager to train for areas of improvement and recognize and reward success LODGING Front Desk Answer multiple phone lines and direct calls resort wide as necessary.Assist with room reservations, check in/out procedures and lodge/club orientation.Process accurate reservations from incoming calls, prepare guest folios, keys, and applicable information for next day arrivals.Assist dissatisfied guests, understanding the situation and mediate acceptable solutions. Night Audit Operate as a command center for night emergency contingencies; schedule and execute wake up calls upon request. Review and complete daily reports, logs, and closing reporting as necessary.Act as a liaison with Shore Lodge Security to make sure Resort and guests are safe and secure.Complete billings at end of guest stays, complying with unit cash handling and credit policies and procedures. Concierge Oversee daily concierge duties and logistics for services offered.Become familiar with the varied software and programs the Concierge department utilizes.Provide information on facilities and services, events and attractions, tours, travel routes and transportation schedules and accommodate special requests whenever possible, facilitate amenity requests.Provide area maps, directions, brochures, and other literature. Assistant Front Desk Manager Interact with Sales Management team members regarding the processing of group business.Monitor and maintain group room blocks, rooming lists, and group cutoff dates.Understand the timing of the check-in/out process and how it impacts the guest experience and correctly Communicate that timing to the staff/department.Participate in the interviewing process, training, scheduling, and supervision of team membersGain an understanding of staffing involved in meeting service levels/profitability.Maintain awareness of occupancy levels, reservations, group business and special requests or functions and their potential effect on the operations. Guest Services Welcome guests and maintain post at the front door. Perform valet parking and in room deliveries as requested.Arrange and maintain luggage carts, assist guests with loading/unloading luggage/baggage, escorting to their room, conduct room orientation as well as Shore Lodge/Whitetail Club and general surrounding area.Maintain the general cleanliness of the Shore Lodge exterior entry, Lobby, and Bell Staff area.Initiate preparation of Movie Theatre reservations and execute start-up of movies, maintain inventory and cleanliness of Theatre Concessions room. Outdoor Services Rake beaches daily and remove trash, set up and maintain the water deck, keep walkways swept.Set up, track rental items, paddleboards, kayaks, paddles, life vests, and other water/sand toysClean, set up and tear down all outdoor furniture, umbrellas and cushions on the beach, pool and hot tub deck. Manage the smores inventory daily, set up and tear down the Smores Firepit area.Clean dock surfaces, water and dead head plants on deck. Perform continual towel recovery and set up, work closely with laundry for adequate towel supply. Assistant Guest Services Manager Effectively supervise the team of Guest Service and Outdoor Service Attendants.Support and verify Guest Services Inventory, conduct equipment inspections, and submit recommendations for repair and replacement of equipment.Facilitate scheduling with Guest Services Manager, communicating scheduling issues and mitigating challenges.Facilitate the training and coaching of team members on proper room orientations.Maintain Resort Transportation Vehicles: cleanliness, gas levels, etc.Audit and monitor the Game Room and other Resort Amenities for cleanliness and orderliness.Support departmental objectives regarding Inventory, completing Requisitions and Purchase Order submissions as needed.Understand management and oversight of the property management and POS systems, including posting and adjusting charges.Participate in reporting to appropriate parties when required (historical records, financials, payroll, email, HR needs, schedules logs, etc).Participate in creating effective incentive/sales programs that positively affect profits, revenues and guest experiences Spa (The Cove) Drive sales in assigned areas by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signage, in stock and inventory levels, budgeting and forecasting sales.Schedule appointments in person or via phone and respond to email inquiries.Greet guests, check them in and out, escort guests to locker room, give tours, assist in selection of retail, re-book for future visits, and answer questions.Process gift cards sold through online store (Shopify). Manage opening and closing spa procedures.Confirm appointments. Follow up on discrepancies or for guests unable to confirm. Fold and stock robes for locker rooms, maintain cleanliness of locker rooms and common areas.Take Food and Beverage orders from pool area and place" We need to break into list items. Each sentence ends with a period. However many sentences lack spaces after