Manager in Training

About The Role

The Manager in Training (MIT) program is a structured leadership development program designed to prepare candidates for a Store Manager position. During this approximately 12-week program, you will gain hands-on experience across all aspects of store operations, leadership, and performance management. This role is ideal for individuals who are motivated to grow into a leadership position and are eager to learn how to run a successful retail operation.

What You'll Do

• Support recruiting, training, and supervising store staff
• Learn scheduling, payroll review, and employee relations practices
• Provide coaching and support to team members and program participants
• Learn donation intake, product sorting, pricing, and merchandising
• Support strategies to meet production and sales goals
• Assist with maintaining store appearance, safety, and compliance standards
• Deliver excellent customer service and create a positive shopping environment
• Support customer engagement and retention efforts
• Model positive interactions for store staff
• Learn cash handling procedures and daily deposit processes
• Support inventory tracking and loss prevention practices
• Assist with maintaining store operations within budget
• Review daily sales and production metrics
• Communicate with store leadership and regional partners
• Support reporting and operational updates

Training Provided

• Structured 12-week training program with hands-on experience
• Development in store leadership, operations, and financial management
• Regular progress reviews and feedback checkpoints
• Opportunity for promotion to Store Manager upon successful completion and business need

Why Join Us

• Clear path to Store Manager role
• Hands-on leadership development
• Mission-driven work supporting community programs
• Supportive and team-oriented environment