Manager In Training
The Restaurant Store · New Castle, DE · Yesterday
On-siteFull-time
Responsibilities
- Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business sales environment and lead operations in absence of the Branch Manager
- Maintain a detailed and comprehensive understanding of the location’s daily functions and operational needs; manage customer sales issues and assist Branch Manager with scheduling needs
- Develop and train 15-25 team members to ensure consistent processes and procedures while role modeling our Company values
- Understand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing team
- Maintain accurate inventory control and ensure that products or services comply with regulatory and quality standards
- Support department managers at the location with daily operations (inventory, merchandising, sales)
- Ensure that Company standards and procedures are followed, including management of escalated customer and/or employee complaints, incident reports, and legal actions
- Support Membership and Gold Membership growth year over year within the local market
- Support the growth and utilization of TRS.com across our customer base
- Manage the overall safety and maintenance needs of the building and equipment
Qualifications
- Minimum of 2 years of relevant experience in retail and/or supply chain management overseeing site operations and sales
Desired Traits & Skills
- Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
- Service leadership approach with a demonstrated desire to exceed expectations
Benefits
- Medical
- Vision
- Dental
- PPO
- Paid Maternity Leave
- Paid Parental Leave
- Life Insurance
- Disability
- Dependent Care FSA
- 401(k) matching
- Employee Assistance Program
- Wellness Incentives
- Company Discounts
- AT&T & Verizon Discount
- Bonus Opportunities
- Accident Insurance
- Critical Illness Insurance
- Adoption Assistance Available at HQ Locations Only
- On-Site Fitness Centers
- Dog-friendly Offices