Manager In Training

About the Role

A Manager In Training with The Restaurant Store supports the daily operations of a retail location. Under the direction of the Regional Manager, this role accomplishes operational goals in sales, marketing, staffing, inventory control, and customer relations. Candidates enroll in a 6-month, comprehensive Manager In Training Program, which provides in-depth guidance on leadership skills and extensive training across all departments. Upon completion, candidates are placed into a permanent management position tailored to their skills and development.

Responsibilities

• Support the management of a ~30,000 sq. ft. warehouse/retail operation in a business-to-business sales environment and lead operations in the absence of the Branch Manager.
• Maintain a detailed understanding of the location’s daily functions and operational needs; manage customer sales issues and assist the Branch Manager with scheduling.
• Develop and train 15-25 team members to ensure consistent processes and procedures while role-modeling company values.
• Utilize DISC profiling to build a cohesive and high-performing team.
• Maintain accurate inventory control and ensure compliance with regulatory and quality standards.
• Support department managers with daily operations (inventory, merchandising, sales).
• Ensure company standards and procedures are followed, including managing escalated customer/employee complaints, incident reports, and legal actions.
• Support Membership and Gold Membership growth year over year within the local market.
• Promote the growth and utilization of TRS.com across the customer base.
• Manage the overall safety and maintenance needs of the building and equipment.

Physical Requirements

• Work is performed while standing and/or walking, up to and including 9 hours/day.
• Requires effective communication using speech, vision, and hearing.
• Requires regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50 lbs.

Experience

Minimum of 2 years of relevant experience in retail and/or supply chain management overseeing site operations and sales.

Education

This role does not require a degree. Relevant skills, experience, and alignment with core values are prioritized.

Skills

• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and experience with CRM systems and project management tools.
• Strong analytical and problem-solving skills.
• Strong verbal and written communication skills; ability to explain technical and complex concepts clearly.
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
• Ability to adapt quickly to changing business needs and handle difficult situations with diplomacy and emotional intelligence.
• Service leadership approach with a desire to exceed expectations.

About the Company

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed customers’ expectations by providing excellent hospitality, quality, and value.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discounts
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance (Available at HQ Locations Only)
• On-Site Fitness Centers
• Dog-friendly Offices