Manager in Training

Job Overview

The Assistant Operations Manager will assist with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.

Qualifications

• Candidates must be able to relocate for the role.
• Bilingual in English & Spanish is a plus.
• Bachelor's Degree preferred.

Roles & Responsibilities

• Aid in developing work schedules to ensure adequate service.
• Prepare schedules for service personnel, assigns personnel to routes.
• Aid in inspection and evaluation of establishment for program compliance, i.e., safety, quality, and service.
• Aid in inventory supplies and equipment.
• Investigate and promote improved equipment and methods.
• Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager.
• Aid in implementation and execution of policies and goals.
• Inspect plant and evaluate use of space and facilities.
• Aid in plan, budget, and schedule modifications including cost estimates, bid sheets, and contracts.
• Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
• Aid in coordination of program specifications, requirements for proposals and contracts, and associated documents.
• Maintain a safe work environment for self and employees.
• Aid in compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
• Act as liaison between company, customers, clients, employees, and subcontractors.
• Establish and maintain contact with contractors to ensure the smooth working of the contract process.
• Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees.
• Aid in human resource concerns and issues.
• May be required to travel for this position.

Qualifications

• A.A. Degree required in Business Management, or a related field with 2+ years of experience, or equivalent combination of education and experience.
• CPR/AED/First Aid certification a plus.
• Bilingual a plus.
• May be required to have a valid driver’s license.
• Completed all safety and task training certification.
• May be required to be forklift certified.

Knowledge, Skills, And Abilities

• Ability to read and interpret instructions, procedures, manuals, and other documents.
• Strong verbal and written communication skills.
• Knowledge of cleaning methods and equipment and willing to share with team.
• Knowledge of the upkeep and care of the cleaning equipment.
• Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
• Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills.
• Knowledge of Microsoft Office and Computer Skills.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.

Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.

Pay

The anticipated annual base pay range for this position is $60,000-$80,168.40. The final compensation offered will be determined by several factors, including geographic location, relevant experience, education, qualifications, internal pay equity, and current market conditions.

Benefits

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers.