Manager In Training

Duties & Responsibilities

• Greet patients and customers as they enter the store.
• Identify patients’ needs to ensure an easy and memorable experience.
• Provide promotional products and services available.
• Aids patients and customers in choosing eyewear that fits their budget and eye care needs.
• Troubleshoot and identify problems related to prescriptions.
• Resolve customer complaints and provide solutions to remedy situations.
• Attain sales goals while complying with company and local policies and procedures.
• Adhere to quality control standards including OSHA and other safety requirements.
• Ensure brand standards by performing basic housekeeping duties.
• Execute simple customer repairs, assemble lenses into frames, and edge stock lenses.
• Ensure accuracy and timely delivery of customer orders.
• Keep track of delivery time commitments to patients.
• Perform other duties as assigned and required.

Key Qualifications

• Proven track record of delivering outstanding customer service and exceeding sales goals in a fast-paced retail environment.
• The ability to multitask, prioritize, and be flexible with changing business needs in a team environment.
• The skills necessary to communicate effectively with a diverse group of people.
• Passion for outstanding customer/patient care and eagerness to share that passion with others.
• Schedule flexibility.
• Optical experience is a plus.

About Us

Stanton Optical is among the nation’s fastest-growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission, and Values of our parent company, Now Optics.

Benefits

• Medical, dental, and prescription drug coverage.
• Company-paid life and short-term disability coverage.
• Free eyeglasses (no dollar limit).
• Identity theft protection, pet insurance, and much more.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).

Why Join Us?

• We are the fastest-growing, founder-led, and privately-owned eye care provider in the United States.
• We believe quality eye care should be easy, accessible, and affordable for all people.
• We offer competitive variable compensation opportunities and commission on sales.
• We encourage you to be proactive in sharing great ideas to improve the business.

Qualifications

• A high school diploma or equivalent required.