Manager in Training

About the role

Mo’ Bettahs values Kuleana (Responsibility), Ho’okipa (Hospitality and Aloha), Ho’okuku (Competitiveness), Mo’omeheu (Culture), Miki’oi (Fine Craftsmanship), and Pono (Righteousness). These values are embodied in the qualities of an ideal team player: hunger, kindness, energy, humility, and selflessness.

Responsibilities

• Lead daily execution of the brand standards and operations
• Be proficient in all FOH and BOH positions
• Ensure cleanliness and organization of the restaurant, both FOH and BOH
• Drive Same Store Sales growth through excellent execution and guest experience
• Monitor and improve line speed, measured by transaction times
• Serve as the primary point of contact for customer service issues and oversee resolution of customer feedback and online reviews
• Ensure consistent execution of food quality and adherence to Mo’ Bettahs standards and procedures
• Attend weekly meetings with the General Manager, Off-Premise Coordinator, and Certified Trainer
• Review weekly employee schedules for accuracy and efficiency
• Support the General Manager with weekly reporting, self-reporting, staffing (PAR guide), Compeat, online ordering, inventory, and other operational tools
• Maintain strong knowledge of Mo’ Bettahs culture and uphold it in daily operations
• Follow and enforce all company policies related to health, safety, sanitation, and security, while maintaining a clean and professional appearance
• Maintain all team members follow employee handbook policies and procedures
• Perform other duties as assigned

Requirements

• Live and demonstrate Mo’ Bettahs values in daily work
• Embody the aloha spirit with guests, team members, and vendors
• Strong attention to detail and commitment to quality
• Collaborative mindset with a focus on growth and partnership
• Excellent verbal and written communication skills
• Able to motivate, coach, and lead team members effectively
• Willingness to complete required training and obtain certifications as needed
• Strong ability to multitask and complete work accurately and on time
• Valid driver’s license
• Reliable and consistent attendance
• Must be at least 18 years of age
• High school diploma or GED required
• 1 to 2 years of restaurant experience with Mo’ Bettahs or similar concept
• Basic computer skills, including Microsoft Office Suite, email, and related systems

Working Conditions

• Position requires qualified individuals to see, hear and speak (verbally and audibly)
• Required to ascend and descend stairs; sit and stand for extended periods of time, lift up to 50 pounds, bend, stoop and kneel
• May be required to work outside in various weather conditions
• May be required to work on a computer for extended periods of time including viewing the screen, using a mouse and manipulating a keyboard with hands, reaching with arms
• May be asked to drive or travel by car, air or other transportation for business purposes
• Must be able to function effectively in a fast-paced working environment
• Must be able to report to work responsive, free from sedatives, and in a non-sedative state
• Must disclose prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform the essential functions of the job
• Natural and regular stressors occur on the job

Equal Opportunity Employer

Mo' Bettahs is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.