Manager in Training

About the role

maurices is seeking individuals with a passion for fashion who are ready to deliver exceptional service and bring feel-good fashion for real life™ to communities across North America. The Manager in Training (MIT) works alongside the store manager and team to achieve sales goals, foster a customer-focused environment, manage talent and performance, and execute visual standards. The MIT participates in a structured training program designed to prepare them for a Store Manager position within 3–6 months and is expected to be relocatable to a specific new store or a group of new and existing stores.

Responsibilities

• Customer Obsession
  • Drives and achieves a customer-focused store environment.
  • Creates and demonstrates fashion-focused store environments by delivering product knowledge and fashion expertise to customers through associate dress and product knowledge.
  • Consistently demonstrates awareness for the customer in actions, priorities, and decisions.
  • Leads by example through utilizing customer service training resources.
• Driving Sales
  • Manages sales goals by analyzing store performance using historical reports and adjusting plans and priorities as necessary for goal achievement.
  • Responsible for the performance of the store team.
  • Manages payroll hours to support business needs and sustain profitability.
  • Assesses visual needs and directs implementation of promotional changes to maximize sales immediately and for the short and long term.
  • Prepares schedules by assessing business needs, traffic patterns, and store activity to maximize sales.
  • Directs the team to effectively use sales-driving programs such as associate ordering systems and community outreach.
• Talent Management
  • Makes quality hiring decisions and nurtures talent through strong networks in the store community; develops successors and talent pools for all store positions.
  • Provides current, direct, complete, and actionable positive and corrective feedback to others, ensuring effective accountability.
  • Grows and develops talent using company programs such as orientation, customer service training, and the MBA program.
  • Accurately appraises the strengths and weaknesses of others and coaches associates appropriately.
  • Creates and cultivates an environment that allows others to reach their full potential while fostering a fun and rewarding working climate.
• Operational Execution
  • Maintains an operationally sound store as measured through opportunity audits.
  • Minimizes inventory loss by directing the team to effectively use store security equipment, provide excellent customer service, maintain a clean and organized store, and thoroughly review daily sales documentation.
  • Ensures execution of company direction (POS, Visual, HR, Operations, etc.) and uses resources appropriately.
  • Enforces and follows all maurices policies and procedures; responds appropriately to policy and procedural violations and uses HR resources to follow company guidelines.

Requirements

• High school diploma or GED required; a business or retail merchandising degree preferred.
• Supervisory experience required in a customer-focused environment; experience in the fashion industry preferred.
• Proven track record of achieving and setting goals and executing company direction.
• Experience in hiring, promoting, and motivating talent.
• Proven ability to lead by example, make sound decisions, and demonstrate professionalism.
• Excellent interpersonal and relationship-building skills.
• Diligence and the ability to persevere in the face of resistance or setbacks.
• Must commit to a specific store location or a group of new and existing stores.

Unique/Physical Requirements

• Work varied hours/days as business dictates.
• Able to reach, push, pull, stand, squat, and bend for up to 8 hours or longer as necessary.
• Able to operate and use all equipment necessary to run the store.
• Able to operate a computerized register system.
• Able to move or handle merchandise throughout the store weighing up to 50 pounds.

Benefits

• Choice of three medical plans, including a PPO plan or High-Deductible plans; High-Deductible plans include the option of a Health Savings Account with employer contribution.
• Dental and Vision coverage.
• Flexible Spending Accounts (Healthcare and Dependent Care).
• Accident, Critical Illness, and Hospital Indemnity coverage.
• Voluntary Life, Spouse, and Child Life Insurance.
• Long-Term Disability coverage.
• Basic Life Insurance and Short-Term Disability coverage provided at no cost.
• Access to the Wellbeing platform with Personify Health and an Employee Assistance Program for associates and their families.
• After 6 months of employment, eligibility for a 401(k) with an immediately vested Safe Harbor matching contribution.
• Tuition Assistance program available after 1 year of employment.
• Early access to earnings powered by PayActiv.
• Paid Time Off earned on an accrued basis (3.08 hours per pay period for newly hired full-time Assistant and First Assistant).
• Sick time awarded each January (56 hours, prorated based on hire date unless otherwise required by applicable law).
• Holiday pay including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and two weeks of New Parent Leave for birth, adoption, or foster placement.
• Flexible scheduling to help integrate work and life.