Manager in Training
Fitness Ventures (Crunch Fitness) · College Station, TX · 4 days ago
On-siteHuman ResourcesFull-time
Benefits
- Gym Membership
- Employee Discounts
- Opportunity for Advancement
- Manager in Training (MIT) Program
Position Summary
The Manager in Training (MIT) is a key member of the club leadership team responsible for supporting daily operations while developing the skills necessary for future advancement into a management role. This position plays an active role in creating a positive, high-energy, and results-driven environment for both members and team members.Key Responsibilities
- Leadership & Team Development:
- Support and contribute to a positive, high-performance team culture.
- Inspire, coach, and motivate team members to deliver an exceptional member experience.
- Recognize and celebrate individual and team achievements to reinforce performance and engagement.
- Assist in training and developing team members in alignment with company standards and expectations.
- Promote accountability and ensure adherence to club policies, procedures, and service standards.
- Sales & Revenue Performance:
- Achieve individual sales goals and contribute to overall club revenue targets.
- Support achievement of team revenue goals through coaching, motivation, and active leadership.
- Follow up with leads and prospects in a timely and professional manner.
- Support and execute company sales initiatives, promotions, and membership growth strategies.
- Monitor performance metrics and work to consistently meet or exceed key performance indicators (KPIs).
- Operations & Member Experience:
- Ensure a welcoming, professional, and service-oriented environment for all members and guests.
- Assist in managing front desk and membership services operations to drive engagement and results.
- Communicate and reinforce club policies, procedures, and expectations to team members.
- Maintain a strong focus on cleanliness, safety, maintenance, and overall facility standards.
- Support a “culture of cleanliness” by ensuring all team members take responsibility for facility presentation.
- Assist in ensuring the club meets all operational standards for safety, cleanliness, and security.
- Business Support & Communication:
- Demonstrate working knowledge of all standard operating procedures and club policies.
- Support implementation of company programs, promotions, and initiatives to drive membership growth.
- Communicate clearly and effectively with team members and leadership.
- Ensure timely and accurate follow-up on sales leads and member inquiries.
- Model professionalism and reinforce company values in all interactions.
Qualifications
- High school diploma or equivalent (GED) required.
- Minimum age of 18 years.
- Previous experience in sales, customer service, fitness, or leadership roles preferred.
- Strong leadership, communication, and interpersonal skills.
- Effective time management and organizational abilities.
- Ability to motivate and influence team performance in a positive manner.
- Strong problem-solving skills and ability to adapt in a fast-paced environment.
- Fitness industry or club management experience preferred but not required.
- Current CPR (Cardiopulmonary Resuscitation) certification required.
- Additional fitness or industry certifications preferred.