Manager In Training

About the Role

Join the team at Claire’s as a Manager in Training and drive sales in a fast-paced retail environment. Be part of a brand that celebrates self-expression, creativity, and the latest trends. This role is perfect for someone who loves engaging with customers and has a passion for delivering exceptional shopping experiences.

Responsibilities

• Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experiences, upselling products, and implementing promotions to maximize revenue.
• Customer Engagement & Experience: Provide personalized styling advice, recommend add-ons, and enhance the shopping journey to create loyal customers.
• Expert Piercing Services: Become a trained piercing specialist, offering a safe, fun, and professional experience.
• Operational Excellence: Maintain inventory accuracy, handle transactions efficiently, and ensure the store is well-merchandised and visually appealing.
• Team Support & Sales Coaching: Work with the Store Manager to train and motivate team members to achieve sales goals and deliver top-notch customer service.
• Trend-Driven Brand Representation: Stay updated on fashion trends and translate that knowledge into compelling product recommendations and styling tips.

Requirements

• Conduct piercings with patience and empathy, especially with young or anxious customers.
• Proficiency in operating a POS system for efficient transactions and sales management.
• High school diploma or equivalent.
• Minimum of one year of retail management experience and at least one year of overall retail experience.
• Ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• Physical ability to bend, stoop, reach, and climb ladders or step stools while assisting customers and merchandising.

Qualifications

• Sales-driven mindset with a focus on exceeding targets.
• Customer-centric approach with a passion for exceptional service.
• Confidence in becoming a trained piercing specialist.
• Strong communication and selling skills.
• Ability to work independently, self-motivated, and organized.
• Passion for fashion and staying updated with trends.
• Strong mathematical skills for inventory management, sales analysis, and cash handling.
• Driven team player with a positive attitude and willingness to learn.

Benefits

• Full-time employees eligible for medical, dental, vision, employee assistance program, and life insurance.
• Generous employee discount on Claire's products.
• Opportunities for advancement and career development.
• Fun and inclusive work environment with supportive teammates.

Candidate Journey

After submitting your application, expect an update within 5 days. If selected, you’ll proceed to a face-to-face interview in one of our stores, where you can showcase your passion for customer service, teamwork, and self-expression.

Summary

Claire’s is committed to diversity, equity, and inclusion. All positions are compensated at or above the legally mandated minimum wage, with final compensation based on experience, education, skills, and location. Full-time benefits include medical, dental, vision, 401(k) match, and paid leave. Part-time benefits include 401(k) match and paid leave in required states. Claire’s is an equal opportunity employer and provides accommodations for applicants with disabilities upon request.