Manager In Training

About the role

The Manager oversees the daily operations of the residential facility, focusing on staff supervision, treatment planning, and maintenance of the physical plant to ensure high-quality services for emotionally disabled adults. The role also involves supporting residents by maintaining a comfortable home environment, attending meetings, communicating with external agencies, and ensuring the safety and well-being of the residents.

Responsibilities

• Support the individual by supporting a comfortable home environment.
• Ensure shifts have adequate coverage and alert the Program Coordinator when essential staff calls out.
• Insure that Service Specialists (SS) receive schedules and are following them.
• Document house and occurrence logs and ensure SS are completing goals according to methods.
• Implement behavioral support plans as necessary and from direct observations.
• Attend semi-annual, annual, and special meetings at schools and/or day treatment programs.
• Communicate professionally with schools and/or day treatment programs when necessary.
• Monitor clothing inventories monthly and the distribution of medications weekly.
• Collaborate with nurses on medical issues or concerns affecting the individuals and assist with scheduling medical appointments.
• Verify that contacts with schools, day treatment programs, and families are documented.
• Conduct fire drills according to schedule and inform clinical teams of needed supplies.
• Maintain appropriate and effective interpersonal relationships with team members, DCCs, SS, clinicians, supervisors, support, and administrative staff.
• Adhere to the agency's policies and procedures and attend all necessary meetings as assigned.
• Demonstrate understanding of abuse and incident reporting regulations and collaborate with the Quality Assurance Team on internal investigations and reports.
• Inform the Program Coordinator of outstanding staff performance and any staff disciplinary concerns.
• Inform the RN and Nursing Administrator of any consumer medical concerns or changes in an individual's behavior.
• Perform DCC/SS responsibilities in the absence and/or shortage of staff to ensure a safe and healthy living environment.
• Provide in-house training to new employees.
• May be assigned other tasks and duties as needed.

Qualifications

• Education: Bachelor’s degree in Psychology, Rehabilitation Counseling, or related human service field or an equivalent combination of education and experience.
• Experience: Minimum 3 years of experience working with developmentally disabled populations, preferably in a residential, health, or treatment-related setting.
• Specialized Knowledge, Licenses, etc.: A minimum of 3 years of administrative/managerial experience with emotionally disabled populations. Must successfully complete a Medication Administration Course within 90 days of employment.
• Skills: Excellent management, communication, and organizational skills; proficiency with basic computer usage and Microsoft Office Suite; experience working with the CRP population preferred; QDIP Certification preferred; valid NYS Driver’s License required; ability and willingness to obtain certification in SCIPR.