Manager in Training

Big Brand Tire & Service · San Francisco, CA · 1 mo ago

On-siteHuman ResourcesFull-time

Description

Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient
Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
Be the bridge between techs and customers; translate inspections into trusted recommendations
Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)

Responsibilities

Open/Close the store
Set the daily game plan
Keep the shop safe, clean, and efficient
Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
Be the bridge between techs and customers; translate inspections into trusted recommendations
Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)
Cover the deck when the Store Manager is out; model elite standards on every shift

Requirements

At least 1–3 years of experience in automotive service management or retail repair leadership
Strong background in service sales (tires, brakes, maintenance, or mechanical)
Proven ability to lead a team in a high-volume, fast-paced environment
Excellent communication and problem-solving skills
Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
A self-starter who thrives on results, accountability, and growth
Open availability, including weekends, to lead and support the team during peak business times

Qualifications

Valid driver’s license
Ability to lift 70 lbs

Skills

Service Sales
Team Leadership
Customer Service
Inventory Management
Financial Management
Problem Solving
Communication

Benefits

Paid vacation and holidays
Medical, dental, vision, life, and supplemental insurances
401(k) with company match
Employee discounts, referral bonuses and ASE reimbursement

Pay

Competitive hourly rate + commission and overtime opportunities

Schedule

Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Equal Opportunity Employer

We celebrate diversity and are committed to a respectful, inclusive workplace.