MANAGER IN TRAINING
AutoZone · Mason, OH · 3 wk ago
On-siteOTHRFull-time
About the role
The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management—depending on your prior experience and performance.
Responsibilities
- Leadership Development – Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
- Communication Excellence – Maintain clear and effective communication with employees and customers to drive store execution and performance.
- Metrics Mindedness – Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
- Structure & Process Orientation – Support store operations, ensure compliance with policies, and uphold structured training processes.
- Teamwork & Training – Assist with staffing, mentoring, and training employees to develop a strong, successful team.
- Customer Service Leadership – Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively.
- Inventory & Sales Management – Oversee inventory accuracy, store merchandising, and sales strategies to maximize success.
- Operations Training – Complete management skills training, learning key aspects of store operations and AutoZone culture.
Requirements
- Minimum 1 Year: 1-2 years of prior experience as a retail manager or supervisor.
- Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
Qualifications
- Education: High school diploma or equivalent (GED)
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
- Automotive Retail: Previous experience in automotive retail or analyzing company financials (e.g., Profit & Loss statements) is a plus.