MANAGER IN TRAINING

• Leadership Development – Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
• Communication Excellence – Maintain clear and effective communication with employees and customers to drive store execution and performance.
• Metrics Mindedness – Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
• Structure & Process Orientation – Support store operations, ensure compliance with policies, and uphold structured training processes.
• Teamwork & Training – Assist with staffing, mentoring, and training employees to develop a strong, successful team.
• Customer Service Leadership – Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively.
• Inventory & Sales Management – Oversee inventory accuracy, store merchandising, and sales strategies to maximize success.
• Operations Training – Complete management skills training, learning key aspects of store operations and AutoZone culture.

About the role

The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management—depending on your prior experience and performance. MITs must demonstrate consistent progression throughout the training program to be considered for management openings. Promotion is performance-based and subject to management availability.

Responsibilities

• Lead by example, demonstrating initiative and strong leadership under the Store Manager's guidance
• Drive store performance, foster a productive team, and ensure exceptional customer service
• Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence
• Maintain clear and effective communication with employees and customers
• Manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability
• Support store operations and ensure compliance with policies
• Assist with staffing, mentoring, and training employees
• Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively
• Oversee inventory accuracy, store merchandising, and sales strategies
• Complete management skills training covering store operations and AutoZone culture

Requirements

• 1-2 years of prior experience as a retail manager or supervisor
• Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed
• High school diploma or equivalent (GED)
• Strong people skills and effective communication in both Spanish and English

Qualifications

• Previous experience in automotive retail or analyzing company financials (e.g., Profit & Loss statements) is a plus