MANAGER IN TRAINING

About the role

The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you’ll receive hands-on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management—depending on your prior experience and performance.

Responsibilities

• Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
• Maintain clear and effective communication with employees and customers to drive store execution and performance.
• Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
• Support store operations, ensure compliance with policies, and uphold structured training processes.
• Assist with staffing, mentoring, and training employees to develop a strong, successful team.
• Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively.
• Oversee inventory accuracy, store merchandising, and sales strategies to maximize success.
• Complete management skills training, learning key aspects of store operations and AutoZone culture.

MITs must demonstrate consistent progression throughout the training program to be considered for management openings. Promotion is performance-based and subject to management availability.

Requirements

• Minimum 1-2 years of prior experience as a retail manager or supervisor.
• Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Qualifications

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail or analyzing company financials (e.g., Profit & Loss statements) is a plus.