MANAGER IN TRAINING

About the role

The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management—depending on your prior experience and performance.

Responsibilities

• Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team
• Maintain clear and effective communication with employees and customers to drive store execution and performance
• Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability
• Support store operations, ensure compliance with policies, and uphold structured training processes
• Assist with staffing, mentoring, and training employees to develop a strong, successful team
• Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively
• Oversee inventory accuracy, store merchandising, and sales strategies to maximize success
• Complete management skills training, learning key aspects of store operations and AutoZone culture

Requirements

• Minimum 1-2 years of prior experience as a retail manager or supervisor
• Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed
• High school diploma or equivalent (GED)

Qualifications

• Strong people skills and effective communication in both Spanish and English
• Previous experience in automotive retail or analyzing company financials (e.g., Profit & Loss statements) is a plus