Manager Imaging Systems

To Qualify

You must currently live in the San Antonio, TX market.

Job Summary And Qualifications

The Manager of Imaging Systems provides technical and managerial leadership in establishing goals and priorities and in the overall management of current and planned medical imaging applications, services, and related technologies within an HCA division. This position ensures continuity and alignment of the division’s medical imaging systems and services direction and plans with HCA’s corporate IT&S strategies, division IT&S strategic plans, and facility needs. The Manager of Imaging Systems participates in architecting the division’s medical imaging services infrastructure and in the development of guidelines, procedures, and standards. This individual works closely with HCA medical imaging subject matter experts, selected medical imaging vendors, the Division Clinical Specialist Team, and Division Technical Services to ensure the operational success and maximum utilization of the division’s medical imaging services.

Duties

• Responsible for technical and managerial leadership in establishing goals and priorities and in the overall management of current and planned medical imaging applications, services, and related technologies within an HCA division.
• Mets with corporate, division, and facility-level leadership teams, as needed to align strategy, services, and coordinate any required implementation activities.
• Responsible for personnel management, performance reviews, competency development, and coaching of Imaging System Administrators.
• Builds and maintains relationships with business operations, IT&S leaders, and vendors.
• Participates in resource planning and allocates resources to meet goals of the medical imaging applications and services, IT&S goals and business priorities.
• Organizes, plans, assigns, and monitors completion of work.
• Participates in the development of corporate and division-level medical imaging standards, policies, and procedures.
• Ensures that the design and use of medical imaging applications adhere to established HCA policies, procedures, and standards.
• Led analysis of organizational needs for development and implementation of medical imaging applications; interfaces with users to ensure that medical imaging applications are developed which meet their business and specifications.
• Establishes and manages internal service level agreements and ensures external service level agreements with vendors are met.
• Assists the director in the development of the budget and develops project cost estimates for division and/or facilities.
• Ensures that service resources are assigned for the timely resolution of medical imaging application incidents and requests.
• Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of medical imaging application incidents and requests.
• Creates an environment that encourages information sharing, team-based resolutions, cross-training, and process improvement within the area and across organizational boundaries.
• Grows the support capabilities for imaging applications throughout the Division.
• Works with facilities, medical Imaging Systems Administrators, the Division Clinical Specialist Team, and enterprise imaging application areas to implement the division plans for medical imaging applications standardization, utilization, integration and optimization.
• Promotes system security and patient confidentiality and helps ensure compliance.
• Coordinates the sharing of best practice models, and policies & procedures related to medical imaging and processes.
• Participates in activities to improve departmental and organizational performance.
• Establishes and maintains relationships with outside vendors of IT&S products, professional organizations, contract employees, co-ops, external auditors, and consultants.
• Serves as primary liaison between Corporate, Division facilities, and medical imaging vendors.
• Builds strong relationships with medical imaging application users groups across HCA, IT&S managers and directors, and the Application Services Leadership Council.
• Adheres to Code of Conduct and Mission & Value Statement.
• Participates in special projects as needed and performs other duties as assigned.

Knowledge, Skills & Abilities

• A thorough knowledge and understanding of current and emerging medical imaging applications and technology.
• Mature understanding of medical imaging support processes and workflow.
• Understands pertinent JCAHO, MQSA, HIPAA and ACR guidelines.
• Strong analytical skills and detailed organizational skills.
• Demonstrated ability to proactively identify needs, manage resources, and multi-task.
• Demonstrated ability to communicate effectively verbally and in writing.
• Demonstrated customer orientation.
• Strong leadership and management skills.
• Demonstrated ability to recruit, develop, and retain staff.
• Demonstrated ability to work in stressful situations.