Manager II, Operations (Repack Programs)

About the role

The Manager II, Operations at the Atlanta Community Food Bank oversees daily repacking operations for protein and produce, ensuring efficiency and safety. This role focuses on minimizing waste, improving product quality, and enhancing the efficiency of repack operations to maximize the impact on the community.

Responsibilities

• Oversee daily repacking operations for protein and produce, ensuring efficiency and safety.
• Manage the flow of goods from receipt to repack, and storage.
• Develop and enforce protocols for quality control, safety, and sanitation in compliance with regulations.
• Maintain inventory levels to reduce waste and ensure supply meets demand.
• Implement quality checks to ensure products meet safety and quality standards.
• Work closely with the Supply and Receiving teams to maintain compliance with food safety regulations.
• Manage food safety audits and address any compliance issues.
• Ensure all team members adhere to Hazard Analysis and Critical Control Points (HACCP) guidelines and other safety protocols.
• Execute department strategy by translating goals and initiatives into actionable plans for the team.
• Support daily operations by ensuring team members are productive, engaged, and meeting performance expectations.
• Provide hands-on leadership, coaching, and real-time problem solving to support operational success.
• Monitor and evaluate team performance, implementing improvement plans and ensuring adherence to organizational standards.
• Facilitate communication between staff and upper management, ensuring clarity on expectations, priorities, and progress.
• Support hiring, onboarding, and training of new team members, ensuring they are equipped to perform their roles effectively.
• Foster a positive team environment, promoting collaboration, accountability, and strong morale within the department.
• Track and report team metrics to department leadership, identifying areas for improvement and successes in meeting goals.

Requirements

• History of managing daily operations in food distribution, warehouse, or production settings.
• Strong understanding of food safety standards (e.g., HACCP, FDA, USDA) and experience implementing safety protocols.
• Familiarity with quality control processes to ensure product safety and compliance.
• Proven experience in supporting a team, particularly in an operational or logistics setting.
• Skills in coaching, providing feedback, and fostering a collaborative team culture.
• Experience in training and onboarding new employees, focusing on compliance and safety.
• Strong verbal and written communication skills with the ability to foster collaboration, maintain transparency, and build a positive team environment.
• Proficiency in using metrics and KPIs to inform operational decisions.
• Experience using inventory management and tracking software to monitor progress and assess program impact.
• Proficiency with warehouse management systems or inventory software.

Qualifications

• Customer Focus
• Decision Making
• Accountability
• The Ability to Navigate Change