Manager (IC), Product Design - Design Systems

Overview

We are seeking a visionary, tech-forward Product Designer, Design Systems to join our Premium Products and Travel Design team. In this role, you will sit at the intersection of advanced system logic, human-centered design, and front-end engineering. You will operate across portfolios, ensuring our premium digital experiences scale seamlessly while maintaining an uncompromising standard of craft.

Key Responsibilities & Competencies

• End-to-End Component Ownership: Build, govern, and maintain scalable component libraries. Act as the long-term guardian of components across design files and code repositories by collaborating directly inside the repo with engineering, reviewing code for design parity, and shipping foundational front-end updates when needed.
• AI & Automated Interface Governance: Establish the system logic, prompt criteria, and UX frameworks necessary to guide AI-generated patterns. Serve as an experience auditor to prevent fragmented user experiences.
• Systems Thinking & Data Architecture: Navigate complex tech ecosystems, mapping disparate data schemas into structurally sound user flows. Design sophisticated component interactions optimized for both human users and automated AI agents.
• Cross-Functional Pod Leadership: Act as the core design catalyst within a dedicated cross-functional pod, serving as the technical peer to engineers. Partner seamlessly with Enterprise Design Systems teams to ensure local Premium systems align or intentionally deviate from macro enterprise standards.
• Quality Assurance & Experience Metrics: Perform rigorous heuristic evaluations of live experiences. Establish clear frameworks and UX metrics to measure the health, adoption, and end-to-end coherence of system journeys.
• Design Community Leadership & Practice Maturation: Act as a player/coach and technical mentor for the design team. Lead workshops, facilitate onboarding for new product teams, and coach traditional product designers on scaling their systemic thinking and technical fluency. Champion a robust contribution governance model that empowers other designers to co-create and evolve the system without breaking core integrity.

Expected Outputs

• Production-Ready Component Repositories & Token Pipelines: Living, accessible UI component libraries and design token schemas implemented seamlessly across design files and front-end repositories.
• AI-Native Design Guardrails: Playbooks, logic schemas, and constraint models that dictate how automated tooling generates layouts without losing brand integrity.
• End-to-End Journey Optimization: Thorough gap analyses and "North Star" servicing roadmaps that align technical scalability with premium user experiences.
• Systemic Documentation: High-fidelity spec sheets, accessibility (A11y) mapping, and clear documentation governing the interaction between human intent and automated agent execution.
• Contribution Frameworks & Enablement Programs: Scalable onboarding materials, contribution guardrails, and educational workshops that upskill the design team on utilizing advanced tokens, code parity workflows, and AI-assisted design tooling.

Basic Qualifications

• At least 6 years of experience in a Product Design, Systems Design, or Design Engineering role.
• At least 5 years building and scaling multi-level design systems.

Preferred Qualifications

• Experience navigating highly regulated, data-heavy, or premium/travel-specific digital ecosystems.
• A strong portfolio demonstrating complex systems problem-solving, UI engineering artifacts, and documentation of automated or dynamic layouts.
• Deep code literacy with the ability to navigate, review, and collaborate within front-end code repositories (e.g. React, HTML/CSS, or token pipelines). Experience leveraging AI-assisted development tools to accelerate table-stakes front-end implementation and prototyping is highly valued.
• Experience utilizing advanced AI tooling or LLM workflows (e.g. Claude, automated code generation) within design or development pipelines.

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• McLean, VA: $164,800 - $188,100 for Manager, Design

Schedule

This role is full-time.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Application Instructions

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Contact Information

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet).

Drug-Free Workplace

Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Third-Party Recruitment Agencies

No agencies please.

Technical Support

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Third-Party Recruitment Agencies

Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).