Manager I, Process Excellence

About the Company

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience — and products and services in our Allergan Aesthetics portfolio.

About the Role

A sustainable process development and continuous improvement strategy is crucial to the Quality Management System in GCP governing R&D. The Compliance Learning Change Management (CLCM) organization resides within Clinical Development Operations to sustain an interconnected process and operations ecosystem by seamlessly empowering teams to connect ideas and create meaningful impact.

The Strategic Change Enablement (SCE) Manager I is responsible for partnering across the CLCM organization to plan and deliver process improvement initiatives that support clinical research processes. This role involves managing the development of clinical research processes, including process maps and quality system documents, and providing change management for process improvement initiatives.

Responsibilities

• Understand AbbVie's Quality System, GxP Regulations, and the Business Process Framework.
• Maintain awareness of Clinical Trial Management Systems and other associated systems for areas of focus.
• Partner across CLCM to support process improvement initiatives.
• Provide change management for process improvement projects, including stakeholder and impact assessment and communications.
• Manage development of clinical research processes, including quality system documents and process maps.
• Assess metrics and measures for areas of focus.
• Maintain initiative and change management applications.
• Partner across CLCM to assess and align on process improvements.

Qualifications

• Bachelor’s degree (or equivalent ex-US) is required, typically in a scientific or business field. An Associate’s degree (or equivalent ex-US) with relevant experience is acceptable.
• Must have 6+ years of pharma-related/clinical research-related experience; 2+ years of experience preferably within clinical research.
• Experience in process management, optimization, and simplification is preferred.
• Experience in change management is preferred.
• Effective leadership skills with a proven ability to foster team productivity and cohesiveness in a matrix environment.
• Possesses good communication and problem-solving skills.
• Change management and/or Lean Six Sigma certification is desired.

Benefits

• Comprehensive package of benefits including paid time off (vacation, holidays, sick).
• Medical, dental, and vision insurance.
• 401(k) to eligible employees.
• Eligibility to participate in long-term incentive programs.

Pay

The compensation range described is the range of possible base pay compensation that AbbVie believes in good faith it will pay for this role at the time of posting, based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and may ultimately pay more or less than the posted range.