Manager I, Distribution Operations

About the Role

Under general supervision, this position oversees a single site/account or fleet, warehouse personnel, or non-J.B. Hunt assets, including operational personnel (drivers, contractors, office, and/or warehouse employees). The role optimizes the company's assets by monitoring revenue and costs through effective P&L analysis and builds and maintains customer satisfaction through problem-solving, communication, and relationship building. The position may be located on-site at the customer's facility and requires flexibility in scheduling, including day, night, and weekend shifts.

Responsibilities

• Communicate with customers, internal departments, and team to identify and resolve problems or issues with personnel, customer, account, etc.
• Forecast freight volumes, power/equipment needs, and adjust capacity to ensure seamless fleet/carrier and equipment coverage.
• Lead personnel to resolve service issues, manage warehouse operations, and ensure safety of goods.
• Assign loads, plan routes, and monitor freight movement to provide safe, on-time service.
• Assist warehouse workers with duties such as loading/unloading vehicles, preparing goods, and processing receipts.
• Monitor and communicate operational safety standards, warehousing, and shipping requirements.
• Oversee assigned operations and serve as the first point of contact with customers.
• Manage P&L performance, cost control, expense management, and profitability.
• Conduct business reviews, account assessments, and prepare presentations.
• Manage employee payroll and ensure accurate and timely customer billing.
• Handle selection, hiring, training, and development of operational personnel.

Qualifications

Minimum Qualifications

• High School Diploma or GED with 3-5 years of Transportation/Logistics experience and/or 2-4 years of supervisory experience.
• Valid driver's license with a clean motor vehicle record.
• Ability to work across multiple shifts, including nights and weekends.
• Willingness to travel to account, customer, and company event locations.

Preferred Qualifications

• Bachelor's Degree in Business Management, Supply Chain, Finance, or related field with 1 year of relevant experience.
• 2-4 years of experience in Transportation/Logistics with 2-4 years of supervisory experience.
• Demonstrated skills in accuracy, conflict resolution, decision-making, adaptability, relationship building, communication, goal setting, team management, and resource planning.

Schedule

Tuesday - Saturday, 0600 - when routes are completed.

Education

• Bachelors in Business Administration/Management, Finance, or Supply Chain Management (Preferred)
• High School Diploma or GED (Required)

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off (vacation and sick time)
• Six weeks of paid maternity leave and two weeks of paid parental leave
• Six paid holidays annually