Manager, HR Consulting

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

Who You Are

• Passionate about HR strategy and deeply committed to the customer experience
• Comfortable simplifying and explaining complex concepts to customers
• Enjoy exploring and driving improvements within your team and the broader function
• Interested in building something meaningful and having fun while doing it

Your Success Profile

• Lead a team of Senior HR Consultants, supporting their growth and professional development
• Conduct 1:1s, lead team meetings, provide coaching, and manage quality assurance
• Hire, onboard, and engage top talent to expand the HR Consulting function
• Drive and shape service excellence standards for the Dedicated HR Consulting program
• Communicate directly with customers, especially in escalated cases or situations requiring a senior perspective
• Oversee team projects, such as the customer compliance newsletter, webinars, and HR-related content, tools, and experiences
• Partner with Legal, Product, and Revenue teams on upcoming employment legislation and HR trends
• Support and guide the team’s efforts to optimize efficiency across the function, including integrating AI tools
• Display professionalism, compassion, and ownership in all interactions with your team and customers
• Work with internal teams to improve processes, focusing on enhancing the customer experience
• Perform other related duties as assigned

Qualifications

• Minimum of 8 years experience at the HR Generalist, HR Business Partner, HR Manager, or Employee Relations Manager level
• Experience handling compliance across multiple US states
• At least 1 of the following HR certifications: PHR, SPHR, SHRM-CP, or SHRM-SCP
• If not certified, certification must be obtained within the first six months of employment - Justworks will provide financial support
• Previous people management experience preferred
• Experience in tech, consulting, SaaS, and/or PEO environments a plus
• Global HR experience a plus

Pay

The base wage range for this position based in our New York City Office is targeted at $131,000.00 to $169,000.00 per year.