Manager, Golf and Events, Cranberry Township

About the role

Cranberry Highlands Golf Course, located within Cranberry Township in Butler County, is seeking a full-time Manager, Golf and Events position. The position oversees daily course play, pro shop operations, customer experience, event execution, and revenue processes while ensuring overall member satisfaction.

Responsibilities

• Oversee the administration, coordination and evaluation of daily course play, including the rate of play and associated processes, activities and services, including but not limited to check-in, tee sheet management, and customer service
• Oversee and assist with managing and maintaining Township software utilized for golf play, pro shop and grill operations
• Oversee golf tournaments, events and outing activities; assist the Director with planning, scheduling and managing day of activities
• Achieve a profitable merchandise pro shop that is consistent with customer/demographics and needs
• Assess existing golf events and programming offerings; research and identify general community, golf and programming needs and trends; apply knowledge to enhance existing services, programs and events and implement new offerings
• Ensure all food and beverage needs, on-course food and beverage needs, banquets, outside events, and catering for all golf functions and outings are met
• Supervise full-time, regular and temporary part-time employees
• Assist in determining staffing levels required for effective golf play, pro-shop, grill and banquet operations

Requirements

• Education: Associate Degree in business, hospitality, public administration or related degree; or an equivalent combination of education, certification, training, and/or experience
• Experience: Three (3) years of progressive leadership experience, including proven leadership and team development skills with the ability to inspire and motivate; three (3) years’ experience that demonstrates above average proficiency with computer software and hardware, including Microsoft office and other fiscal or personnel management programs; or an equivalent combination of education, certification, training, and/or experience
• Licenses and Certifications: Valid Driver’s License and PA Child Abuse Clearances in accordance with PA State law prior to date of hire; PGA or LPGA professional certification within two years of employment; ANAB-accredited food safety manager certification, such as ServSafe and PLCB manager certification in accordance with PA State law within one year of employment

Qualifications

• Education: Bachelor’s Degree in golf management, business, hospitality, public administration or related degree; or an equivalent combination of education, certification, training, and/or experience
• Experience: Five (5) years of directly related golf operations experience, including at least two (2) years overseeing all aspects of operations, including pro shop, clubhouse, food and beverage, and event management; or an equivalent combination of education, certification, training, and/or experience
• Certifications: PGA or LPGA professional certification, or prior experience as a Head Golf Professional

Skills

• Leadership and team development skills
• Proven experience in golf operations and event management
• Proficiency with computer software and hardware, including Microsoft Office
• Ability to manage and maintain software used for golf play, pro shop, and grill operations
• Experience with event planning and execution
• Knowledge of food and beverage management
• Ability to train and supervise staff
• Understanding of local regulations and laws related to food and beverage service

Benefits

A full-time position in a collaborative and community-focused work environment. Comprehensive benefits package includes health, dental, and vision benefits, a generous deferred compensation plan, and other fringe benefits, including sick leave and personal/vacation leave. Approximate annual salary range: $70,000 - $75,000.

Pay

Approximate annual salary range: $70,000 - $75,000

Schedule

Full-time position

Contact

To apply, visit www.cranberrytownship.org/Employment. Specific questions regarding the position can be sent to Human_Resources@cranberrytownship.com.

About Cranberry Township

Cranberry Township is an ideal place to call home, to run a business, or just to hang out. With easy access to everything, it’s a family-oriented community with a forward-thinking outlook and a positive energy that’s reflected in its people, shops, green spaces and businesses. Cranberry Highlands is a daily fee municipal golf course with the Township. It is open, weather permitting, throughout the year. Normally mid March through mid November. Course description: Cranberry Highlands, voted Pennsylvania’s best municipal golf course in 2009 by Golf Digest, celebrates Western Pennsylvania’s rugged natural landscape with a stunning 186-acre, par 70 course created to provide a quality test of golf for players of every skill level. Amenities: Full service pro shop, two practice greens, grill room, banquet and meeting facility, featuring indoor seating for 150 and outdoor pavilion which seats 100. Owned and operated by: Cranberry Township, Butler County, Pennsylvania. Course Landscape: Cranberry Highlands, the region's premier public golf course, celebrates the area's natural challenges with a stunning 186-acre course created to provide a quality test of golf for players of every skill level. Built on a landscape surrounded by wooded hills and punctuated with steep ravines, Cranberry Highlands is a generously proportioned, par 70 course following the contours of woodlands and fields. Featuring 90 deeply sculpted sand bunkers and water hazards with more than 70 separate tee areas, Cranberry Highlands offers a demanding course with fairways and roughs outlined in 14 varieties of grass. From its front tees at 4,769 yards, to its championship back tees at 6,590 yards, players will find a walkable course, discretely linked by cart paths and surrounded by timber-stock that defines the region.